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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

My Care CRM is a robust platform focused on security and automation, tailored specifically for NDIS providers to effortlessly handle participant management, documentation, and compliance requirements. This system enhances daily operational workflows, ensures records are always audit-ready, and mitigates administrative risks through intelligent reminders, structured processes, and reliable evidence collection. Engineered for precision and efficiency, it promotes strong governance applicable to all service categories, making it an essential tool for providers. Additionally, its user-friendly interface allows for seamless integration into existing practices, enhancing overall service delivery.

Description

We recognize that maneuvering through the NDIS can be quite challenging. Our integrated pricing guides and financial system connections aim to streamline the payment process for the NDIS services you provide. SupportAbility offers robust search functionalities that utilize your data to generate funding statements, reports on goal progress, and much more. This functionality enables you to effortlessly monitor various aspects, from client absentee rates to participant transportation and provider travel logistics. You can easily pinpoint deficiencies in compliance paperwork and keep an eye on client risks to maintain staff safety and high-quality care. Additionally, we assist you in effectively managing client goals by developing strategies, documenting evidence, and tracking progress over time. SupportAbility promotes teamwork among caregivers across different services, ensuring that the advancement of participants remains a priority. By fostering collaboration and providing essential tools, we aim to enhance the overall experience for both providers and clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

SIPcity Yes 
Xero Yes 

Integrations

SIPcity No 
Xero No 

Pricing Details

$22/month
Free Trial Yes 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

My Care CRM Pty Ltd

Founded

2024

Country

Australia

Website

mycarecrm.com.au

Vendor Details

Company Name

SupportAbility

Founded

1998

Country

Australia

Website

www.supportability.com.au

Product Features

Healthcare CRM

Audience Targeting No 
Campaign Management No 
Marketing Automation No 
Medical History Records Yes 
Patient Communications Yes 
Patient Management Yes 
Physician Management Yes 
Predictive Analytics Yes 

Product Features

Human Services

Case Management No 
Certification & Licensing No 
Child Welfare Management No 
Document Management No 
Reporting & Statistics No 
Scheduling No 
Time Tracking No 
Training Management No 

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