Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Muni-Link is an advanced cloud-based software solution for utility billing, developed by Link Computer Corporation. This innovative platform is specifically designed for cities, municipalities, townships, authorities, and private utility firms, allowing users to easily make payments, access electronic bills, and track their usage, amounts owed, and payment history through an online interface. Key functionalities of Muni-Link encompass a customer portal, online payment capabilities, electronic billing, and integrated CASS certification, among others. Additionally, the software aims to enhance operational efficiency and improve customer satisfaction by streamlining the billing process.

Description

Experience rapid and complimentary electronic payments for your business with doxoDIRECT! Become part of the largest bill payment network across the nation. Doxo offers straightforward, secure, and swift bill payment options for your customers on any device they choose. By utilizing doxoDIRECT, both you and your customers will reap the rewards of doxo's user-friendly and mobile-optimized bill payment solution. The setup process for doxoDIRECT is not only quick but also entirely free. Enjoy fast and free direct deposit payments, along with enhanced mobile payment options via Apple Pay and applications for both iOS and Android. Benefit from real-time account validation and seamless reconciliation with no exceptions. With features like overdraft protection, auto-pay, e-billing, IVR capabilities, and a paperless billing option, the service is designed for modern convenience. An online dashboard provides real-time insights into payment details. While many billers offer payment options on their websites, most customers do not visit each biller's site every month, leading to a significant number of payments being made through alternative channels such as mail, bank payments, and cash transactions. Therefore, providers are joining doxoDIRECT to fill this gap and enhance customer engagement while simplifying the payment process. By doing so, they can significantly improve customer satisfaction and streamline their billing practices.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Link Computer Corporation

Founded

1980

Country

United States

Website

muni-link.com

Vendor Details

Company Name

doxo

Founded

2008

Country

United States

Website

www.doxo.com

Product Features

Utility Billing

ACH Payment Processing Yes 
Account Management Yes 
Billing & Invoicing Yes 
Cable Yes 
Collections Management Yes 
Customer Management Yes 
Electricity Yes 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out Yes 
Natural Gas Yes 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management Yes 
Trash Yes 
Water Yes 
Work Order Management Yes 

Product Features

Accounts Payable

Approval Process Control No 
Bank Reconciliation No 
Cash Management No 
Check Writing No 
Duplicate Payment Alert No 
Fraud Detection No 
General Ledger Entry No 
Vendor Management No 

Alternatives

inHANCE Reviews

inHANCE

inHance Utilities

Alternatives

ZoomMD EMR Reviews

ZoomMD EMR

Metasolutions
CUSI Reviews

CUSI

Continental Utility Solutions
Bharat Bill Pay Reviews

Bharat Bill Pay

NPCI Bharat BillPay
Tyler Utility CIS Reviews

Tyler Utility CIS

Tyler Technologies
MuniBilling Reviews

MuniBilling

Crestline Software