Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Muni-Link is an advanced cloud-based software solution for utility billing, developed by Link Computer Corporation. This innovative platform is specifically designed for cities, municipalities, townships, authorities, and private utility firms, allowing users to easily make payments, access electronic bills, and track their usage, amounts owed, and payment history through an online interface. Key functionalities of Muni-Link encompass a customer portal, online payment capabilities, electronic billing, and integrated CASS certification, among others. Additionally, the software aims to enhance operational efficiency and improve customer satisfaction by streamlining the billing process.
Description
Experience rapid and complimentary electronic payments for your business with doxoDIRECT! Become part of the largest bill payment network across the nation. Doxo offers straightforward, secure, and swift bill payment options for your customers on any device they choose. By utilizing doxoDIRECT, both you and your customers will reap the rewards of doxo's user-friendly and mobile-optimized bill payment solution. The setup process for doxoDIRECT is not only quick but also entirely free. Enjoy fast and free direct deposit payments, along with enhanced mobile payment options via Apple Pay and applications for both iOS and Android. Benefit from real-time account validation and seamless reconciliation with no exceptions. With features like overdraft protection, auto-pay, e-billing, IVR capabilities, and a paperless billing option, the service is designed for modern convenience. An online dashboard provides real-time insights into payment details. While many billers offer payment options on their websites, most customers do not visit each biller's site every month, leading to a significant number of payments being made through alternative channels such as mail, bank payments, and cash transactions. Therefore, providers are joining doxoDIRECT to fill this gap and enhance customer engagement while simplifying the payment process. By doing so, they can significantly improve customer satisfaction and streamline their billing practices.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Link Computer Corporation
Founded
1980
Country
United States
Website
muni-link.com
Vendor Details
Company Name
doxo
Founded
2008
Country
United States
Website
www.doxo.com
Product Features
Utility Billing
ACH Payment Processing
Yes
Account Management
Yes
Billing & Invoicing
Yes
Cable
Yes
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
Yes
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
Yes
Trash
Yes
Water
Yes
Work Order Management
Yes
Product Features
Accounts Payable
Approval Process Control
No
Bank Reconciliation
No
Cash Management
No
Check Writing
No
Duplicate Payment Alert
No
Fraud Detection
No
General Ledger Entry
No
Vendor Management
No