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Description

Elevate your business with our innovative software that encompasses online ordering, tailored applications, delivery oversight, customer loyalty programs, kiosks, and much more, all designed to enhance the digital experiences of your customers. At MunchEm, we are passionate about the endless opportunities that technology can bring to the hospitality industry. Our mission is to empower local restaurants that are committed to their craft and serve food with genuine enthusiasm. Supporting the hardworking and imaginative owners and chefs in our community is vital for us. We envision a local scene that flourishes, rather than one that is dominated by chain establishments. We want to encourage you to broaden your culinary horizons and savor dishes from diverse cultures and chefs, rather than relying solely on mass-produced meals. Our goal is to equip local, budget-friendly restaurants with cutting-edge technology to ensure fair competition in the market. It is widely acknowledged that larger chains can easily develop effective websites, mobile applications, point-of-sale systems, and tablet menus, backed by substantial marketing budgets and advanced operational tools. By offering superior resources to independent restaurants, we aim to create a thriving ecosystem that showcases unique culinary experiences.

Description

Oracle's Simphony POS system is designed for comprehensive management of restaurants, catering to a wide range of food and beverage establishments worldwide, including local coffee shops, renowned fine dining venues, and major quick-service chains in locations such as stadiums and amusement parks. This versatile, all-in-one cloud-based POS platform empowers restaurateurs to enhance their online and in-house operations seamlessly from any device, processing billions of transactions annually to ensure exceptional service. With cloud-based adaptability, a robust integration network, and cost-effective monthly subscription plans, Simphony addresses the specific requirements of both single-location eateries and large enterprises spanning 180 countries. The system provides staff and customers with engaging, up-to-the-minute information, streamlining the ordering process and facilitating instantaneous communication between the kitchen and front-of-house. Furthermore, it automates the dissemination of updates regarding daily specials, menu changes, and tailored promotions to every relevant touchpoint, ensuring a cohesive dining experience. This capability not only improves operational efficiency but also enhances customer satisfaction, making it a vital tool for modern restaurants.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Atlas Direct Tips No 
Call2Kitchen No 
Doshii No 
Facebook Yes 
Flipdish No 
MVI No 
Oracle MICROS Express Station No 
Oracle MICROS Gift and Loyalty No 
Oracle MICROS Labor Management No 
Oracle MICROS POS No 
PAR Ordering No 
Postmates Yes 
PouchNATION No 
Servme No 
SevenRooms No 
SocialCrowd No 
SynergySuite No 
TimeShareWare No 
Uber Eats Yes 
Yellow Dog Inventory No 

Integrations

Atlas Direct Tips Yes 
Call2Kitchen Yes 
Doshii Yes 
Facebook No 
Flipdish Yes 
MVI Yes 
Oracle MICROS Express Station Yes 
Oracle MICROS Gift and Loyalty Yes 
Oracle MICROS Labor Management Yes 
Oracle MICROS POS Yes 
PAR Ordering Yes 
Postmates No 
PouchNATION Yes 
Servme Yes 
SevenRooms Yes 
SocialCrowd Yes 
SynergySuite Yes 
TimeShareWare Yes 
Uber Eats No 
Yellow Dog Inventory Yes 

Pricing Details

$49 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

MunchEm

Founded

2013

Country

United States

Website

munchem.com/AboutMunchEm.aspx

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/industries/food-beverage/restaurant-pos-systems/simphony-pos/

Product Features

Food Delivery

Delivery Tracking No 
Dispatch Management No 
For Restaurants No 
Gift Card Management No 
Menu Management No 
Online Ordering No 
Order Management No 
Routing No 
Sales Trend Analysis No 
Supports Loyalty Program No 

Product Features

Bar POS

Cash Drawer Management No 
Employee Management No 
Gift Card Management No 
Inventory Control No 
Loyalty Program No 
Separate Checks No 
Split Checks No 
Tips Management No 

Cloud Kitchen Management

Branded Mobile App No 
Branded Website No 
CRM No 
Call Center Panel No 
Feedback Management No 
Inventory Management No 
Kitchen Display System No 
Loyalty Management No 
Menu Integration No 
Multi-Brand No 
Online Ordering No 
Order Management / Tracking No 
Point-of-Sale (POS) No 
Reporting / Analytics No 
Time Tracking No 

Food Delivery

Delivery Tracking No 
Dispatch Management No 
For Restaurants No 
Gift Card Management No 
Menu Management No 
Online Ordering No 
Order Management No 
Routing No 
Sales Trend Analysis No 
Supports Loyalty Program No 

Food Service Management

Costing No 
For Cafeterias No 
For Healthcare Facilities No 
Free / Reduced Meals No 
Inventory Management No 
Menu Planning No 
Nutritional Analysis No 
Online Payments / Funding No 
Point of Sale (POS) No 
Purchasing No 
Recipe Management No 
Schools No 
Tray Tracking No 

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location No 
Restaurant POS No 
Retail POS No 
Returns Management No 
eCommerce Integration No 

Recipe Costing

Analytics/Reporting Yes 
Demand Planning Yes 
Inventory Management Yes 
Menu Management Yes 
Nutrition/Allergen Management Yes 
Online Ordering Yes 
Point of Sale Yes 
Recipe Management Yes 

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics No 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Restaurant POS

Delivery Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program No 
Mobile Access No 
Online Ordering No 
Order Management No 
Reporting/Analytics No 
Separate Checks No 
Split Checks No 
Table Management No 
Tips Management No 

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