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Description
Elevate your business with our innovative software that encompasses online ordering, tailored applications, delivery oversight, customer loyalty programs, kiosks, and much more, all designed to enhance the digital experiences of your customers. At MunchEm, we are passionate about the endless opportunities that technology can bring to the hospitality industry. Our mission is to empower local restaurants that are committed to their craft and serve food with genuine enthusiasm. Supporting the hardworking and imaginative owners and chefs in our community is vital for us. We envision a local scene that flourishes, rather than one that is dominated by chain establishments. We want to encourage you to broaden your culinary horizons and savor dishes from diverse cultures and chefs, rather than relying solely on mass-produced meals. Our goal is to equip local, budget-friendly restaurants with cutting-edge technology to ensure fair competition in the market. It is widely acknowledged that larger chains can easily develop effective websites, mobile applications, point-of-sale systems, and tablet menus, backed by substantial marketing budgets and advanced operational tools. By offering superior resources to independent restaurants, we aim to create a thriving ecosystem that showcases unique culinary experiences.
Description
Oracle's Simphony POS system is designed for comprehensive management of restaurants, catering to a wide range of food and beverage establishments worldwide, including local coffee shops, renowned fine dining venues, and major quick-service chains in locations such as stadiums and amusement parks. This versatile, all-in-one cloud-based POS platform empowers restaurateurs to enhance their online and in-house operations seamlessly from any device, processing billions of transactions annually to ensure exceptional service. With cloud-based adaptability, a robust integration network, and cost-effective monthly subscription plans, Simphony addresses the specific requirements of both single-location eateries and large enterprises spanning 180 countries. The system provides staff and customers with engaging, up-to-the-minute information, streamlining the ordering process and facilitating instantaneous communication between the kitchen and front-of-house. Furthermore, it automates the dissemination of updates regarding daily specials, menu changes, and tailored promotions to every relevant touchpoint, ensuring a cohesive dining experience. This capability not only improves operational efficiency but also enhances customer satisfaction, making it a vital tool for modern restaurants.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Atlas Direct Tips
No
Call2Kitchen
No
Doshii
No
Facebook
Yes
Flipdish
No
MVI
No
Oracle MICROS Express Station
No
Oracle MICROS Gift and Loyalty
No
Oracle MICROS Labor Management
No
Oracle MICROS POS
No
Integrations
Atlas Direct Tips
Yes
Call2Kitchen
Yes
Doshii
Yes
Facebook
No
Flipdish
Yes
MVI
Yes
Oracle MICROS Express Station
Yes
Oracle MICROS Gift and Loyalty
Yes
Oracle MICROS Labor Management
Yes
Oracle MICROS POS
Yes
Pricing Details
$49 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
MunchEm
Founded
2013
Country
United States
Website
munchem.com/AboutMunchEm.aspx
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/industries/food-beverage/restaurant-pos-systems/simphony-pos/
Product Features
Food Delivery
Delivery Tracking
No
Dispatch Management
No
For Restaurants
No
Gift Card Management
No
Menu Management
No
Online Ordering
No
Order Management
No
Routing
No
Sales Trend Analysis
No
Supports Loyalty Program
No
Product Features
Bar POS
Cash Drawer Management
No
Employee Management
No
Gift Card Management
No
Inventory Control
No
Loyalty Program
No
Separate Checks
No
Split Checks
No
Tips Management
No
Cloud Kitchen Management
Branded Mobile App
No
Branded Website
No
CRM
No
Call Center Panel
No
Feedback Management
No
Inventory Management
No
Kitchen Display System
No
Loyalty Management
No
Menu Integration
No
Multi-Brand
No
Online Ordering
No
Order Management / Tracking
No
Point-of-Sale (POS)
No
Reporting / Analytics
No
Time Tracking
No
Food Delivery
Delivery Tracking
No
Dispatch Management
No
For Restaurants
No
Gift Card Management
No
Menu Management
No
Online Ordering
No
Order Management
No
Routing
No
Sales Trend Analysis
No
Supports Loyalty Program
No
Food Service Management
Costing
No
For Cafeterias
No
For Healthcare Facilities
No
Free / Reduced Meals
No
Inventory Management
No
Menu Planning
No
Nutritional Analysis
No
Online Payments / Funding
No
Point of Sale (POS)
No
Purchasing
No
Recipe Management
No
Schools
No
Tray Tracking
No
Point of Sale
Barcode Scanning
No
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
No
Discount Management
No
Electronic Signature
No
Gift Card Management
No
Loyalty Program
No
Multi-Location
No
Restaurant POS
No
Retail POS
No
Returns Management
No
eCommerce Integration
No
Recipe Costing
Analytics/Reporting
Yes
Demand Planning
Yes
Inventory Management
Yes
Menu Management
Yes
Nutrition/Allergen Management
Yes
Online Ordering
Yes
Point of Sale
Yes
Recipe Management
Yes
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
No
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
No
Reservations Management
No
Sales Tracking
No
Table Management
No
Wait List Management
No
Waitstaff Management
No
Restaurant POS
Delivery Management
No
Gift Card Management
No
Inventory Management
No
Loyalty Program
No
Mobile Access
No
Online Ordering
No
Order Management
No
Reporting/Analytics
No
Separate Checks
No
Split Checks
No
Table Management
No
Tips Management
No