Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Mr. Wolf is a platform designed for automating e-Service Desk operations, enabling the efficient handling of various incidents, tasks, and tickets. It is specifically tailored for teams utilizing tools like JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The initial step involves categorizing tasks into relevant classifications, which is accomplished through an automated machine learning module. Once classified, the tasks designated for automation are executed following predefined processes. These processes are articulated in Python, ensuring straightforward implementation and rapid integration with external systems and services. With over a decade of experience in solution integration, we seamlessly connect with your ERP, CRM, Contact Center, E-Commerce platforms, and more. Our expertise in integration is the driving force behind our solution, allowing us to operate quickly, effectively, and securely, ensuring a smooth workflow for your team. By leveraging our platform, organizations can significantly enhance their operational efficiency.
Description
DocumentReader™ serves as a robust engine for document classification and key-field extraction, facilitating effective workflow automation and the conversion of digital files for prominent businesses around the globe through advanced document automation techniques. This innovative technology from Mitek features a distinctive capability to autonomously determine the type of document, directing each one to the suitable workflow based on its layout and content, while also extracting crucial identifying fields and phrases. For many organizations, handling complex documents can pose significant challenges in achieving streamlined workflow automation, as they often require human intervention to assess, interpret, and categorize the information, leading to decreased productivity and elevated expenses. Increased human involvement often translates to higher labor costs, the emergence of process bottlenecks, and prolonged processing durations. By automating the redundant manual tasks associated with document sorting and the entry of essential fields and phrases, DocumentReader™ effectively alleviates these operational challenges, ultimately enhancing efficiency and reducing costs in the document management process. As a result, companies can redirect their resources toward more value-added activities, further driving their overall success.
API Access
Has API
No
API Access
Has API
No
Integrations
Jira
Yes
Jira Service Management
Yes
Jira Work Management
Yes
ServiceNow
Yes
Integrations
Jira
No
Jira Service Management
No
Jira Work Management
No
ServiceNow
No
Pricing Details
$7800 per year
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
BlueSoft
Founded
2017
Country
Poland
Website
bluesoft.com/product/mr-wolf/
Vendor Details
Company Name
Mitek (A2iA)
Founded
1991
Country
France
Website
www.a2ia.com/en
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes
Product Features
Document Management
Access Controls
No
Archiving & Retention
No
Collaboration Tools
No
Compliance Tracking
No
Document Archiving
Yes
Document Assembly
Yes
Document Capture
No
Document Conversion
No
Document Delivery
No
Document Indexing
Yes
Document Retention
No
Electronic Signature
No
Email Management
No
File Recovery
No
File Type Conversion
No
Forms Management
No
Full Text Search
No
Offline Access
Yes
Optical Character Recognition
Yes
Print Management
No
Version Control
No