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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Mr. Wolf is a platform designed for automating e-Service Desk operations, enabling the efficient handling of various incidents, tasks, and tickets. It is specifically tailored for teams utilizing tools like JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The initial step involves categorizing tasks into relevant classifications, which is accomplished through an automated machine learning module. Once classified, the tasks designated for automation are executed following predefined processes. These processes are articulated in Python, ensuring straightforward implementation and rapid integration with external systems and services. With over a decade of experience in solution integration, we seamlessly connect with your ERP, CRM, Contact Center, E-Commerce platforms, and more. Our expertise in integration is the driving force behind our solution, allowing us to operate quickly, effectively, and securely, ensuring a smooth workflow for your team. By leveraging our platform, organizations can significantly enhance their operational efficiency.

Description

For tasks such as transcription, data validation, classification, sentiment analysis, and more, UHRS offers comprehensive solutions tailored to your needs. We leverage human intelligence to enhance machine learning models, aiding you in overcoming some of your toughest challenges. Judges can conveniently access UHRS from anywhere at any time with just an internet connection. This streamlined access allows for quick engagement with tasks like video annotation within minutes. With UHRS, managing the classification of thousands of images becomes a straightforward and efficient process. Our platform enables the training of your products and tools through high-quality annotated image data, enhancing capabilities like image detection and boundary recognition. You can efficiently classify images, conduct semantic segmentation, and implement object detection. In addition, we facilitate audio-to-text validation, conversation analysis, and relevance checks. Furthermore, our services extend to sentiment identification for tweets, document classification, and various ad hoc data collection tasks, including information correction, moderation, and conducting surveys. With UHRS, you gain a versatile partner in navigating a wide range of data-related challenges.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Clickworker No 
Jira Yes 
Jira Service Management Yes 
Jira Work Management Yes 
ServiceNow Yes 

Integrations

Clickworker Yes 
Jira No 
Jira Service Management No 
Jira Work Management No 
ServiceNow No 

Pricing Details

$7800 per year
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

BlueSoft

Founded

2017

Country

Poland

Website

bluesoft.com/product/mr-wolf/

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

prod.uhrs.playmsn.com/uhrs/

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

Product Features

Data Labeling

Human-in-the-loop No 
Labeling Automation No 
Labeling Quality No 
Performance Tracking No 
Polygon, Rectangle, Line, Point No 
SDK No 
Supports Audio Files No 
Task Management No 
Team Collaboration No 
Training Data Management No 

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Alternatives

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