Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Mr. Wolf is a platform designed for automating e-Service Desk operations, enabling the efficient handling of various incidents, tasks, and tickets. It is specifically tailored for teams utilizing tools like JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The initial step involves categorizing tasks into relevant classifications, which is accomplished through an automated machine learning module. Once classified, the tasks designated for automation are executed following predefined processes. These processes are articulated in Python, ensuring straightforward implementation and rapid integration with external systems and services. With over a decade of experience in solution integration, we seamlessly connect with your ERP, CRM, Contact Center, E-Commerce platforms, and more. Our expertise in integration is the driving force behind our solution, allowing us to operate quickly, effectively, and securely, ensuring a smooth workflow for your team. By leveraging our platform, organizations can significantly enhance their operational efficiency.
Description
For tasks such as transcription, data validation, classification, sentiment analysis, and more, UHRS offers comprehensive solutions tailored to your needs. We leverage human intelligence to enhance machine learning models, aiding you in overcoming some of your toughest challenges. Judges can conveniently access UHRS from anywhere at any time with just an internet connection. This streamlined access allows for quick engagement with tasks like video annotation within minutes. With UHRS, managing the classification of thousands of images becomes a straightforward and efficient process. Our platform enables the training of your products and tools through high-quality annotated image data, enhancing capabilities like image detection and boundary recognition. You can efficiently classify images, conduct semantic segmentation, and implement object detection. In addition, we facilitate audio-to-text validation, conversation analysis, and relevance checks. Furthermore, our services extend to sentiment identification for tweets, document classification, and various ad hoc data collection tasks, including information correction, moderation, and conducting surveys. With UHRS, you gain a versatile partner in navigating a wide range of data-related challenges.
API Access
Has API
No
API Access
Has API
No
Integrations
Clickworker
No
Jira
Yes
Jira Service Management
Yes
Jira Work Management
Yes
ServiceNow
Yes
Integrations
Clickworker
Yes
Jira
No
Jira Service Management
No
Jira Work Management
No
ServiceNow
No
Pricing Details
$7800 per year
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
BlueSoft
Founded
2017
Country
Poland
Website
bluesoft.com/product/mr-wolf/
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
prod.uhrs.playmsn.com/uhrs/
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes
Product Features
Data Labeling
Human-in-the-loop
No
Labeling Automation
No
Labeling Quality
No
Performance Tracking
No
Polygon, Rectangle, Line, Point
No
SDK
No
Supports Audio Files
No
Task Management
No
Team Collaboration
No
Training Data Management
No