Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Mr. Wolf is a platform designed for automating e-Service Desk operations, enabling the efficient handling of various incidents, tasks, and tickets. It is specifically tailored for teams utilizing tools like JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The initial step involves categorizing tasks into relevant classifications, which is accomplished through an automated machine learning module. Once classified, the tasks designated for automation are executed following predefined processes. These processes are articulated in Python, ensuring straightforward implementation and rapid integration with external systems and services. With over a decade of experience in solution integration, we seamlessly connect with your ERP, CRM, Contact Center, E-Commerce platforms, and more. Our expertise in integration is the driving force behind our solution, allowing us to operate quickly, effectively, and securely, ensuring a smooth workflow for your team. By leveraging our platform, organizations can significantly enhance their operational efficiency.
Description
Efficiently categorize extensive document collections and precisely retrieve information. Tungsten Transformation enhances business operations by substituting manual methods of document classification, separation, and extraction with seamless processing, propelling you forward in your journey toward digital workflow transformation. Automate the comprehension of a variety of document types and the associated data for future processing or archiving. Achieve greater efficiencies in document capture workflows while minimizing costly integrations through the Tungsten Capture and Tungsten Transformation system. Boost productivity and expedite business operations by eliminating the need for manual document handling. This allows for the streamlined processing of more transactions, ultimately improving information flow across your organization and fostering better collaboration among teams.
API Access
Has API
No
API Access
Has API
No
Integrations
Jira
Yes
Jira Service Management
Yes
Jira Work Management
Yes
ServiceNow
Yes
Integrations
Jira
No
Jira Service Management
No
Jira Work Management
No
ServiceNow
No
Pricing Details
$7800 per year
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
BlueSoft
Founded
2017
Country
Poland
Website
bluesoft.com/product/mr-wolf/
Vendor Details
Company Name
Tungsten Automation
Founded
1985
Country
United States
Website
www.tungstenautomation.com/products/transformation
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes
Product Features
Data Extraction
Disparate Data Collection
No
Document Extraction
No
Email Address Extraction
No
IP Address Extraction
No
Image Extraction
No
Phone Number Extraction
No
Pricing Extraction
No
Web Data Extraction
No