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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Mr. Wolf is a platform designed for automating e-Service Desk operations, enabling the efficient handling of various incidents, tasks, and tickets. It is specifically tailored for teams utilizing tools like JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The initial step involves categorizing tasks into relevant classifications, which is accomplished through an automated machine learning module. Once classified, the tasks designated for automation are executed following predefined processes. These processes are articulated in Python, ensuring straightforward implementation and rapid integration with external systems and services. With over a decade of experience in solution integration, we seamlessly connect with your ERP, CRM, Contact Center, E-Commerce platforms, and more. Our expertise in integration is the driving force behind our solution, allowing us to operate quickly, effectively, and securely, ensuring a smooth workflow for your team. By leveraging our platform, organizations can significantly enhance their operational efficiency.

Description

Lone Wolf Software, Inc. is excited to announce the launch of Time Wolf 4.0, designed specifically for small businesses. Since 1991, the company has been delivering Time & Attendance solutions, boasting over 30,000 installations and continuing to grow. For two decades, Time Wolf has consistently been recognized as the leading choice for small business needs in this domain. This software offers a comprehensive and user-friendly platform for gathering payroll data efficiently. Included in the solution are more than 200 payroll interfaces, such as SurePayroll, QuickBooks, ADP Payroll, and Paychex, making integration seamless. The Time Wolf system is versatile enough to be utilized in various environments, ranging from compact offices to expansive manufacturing facilities, allowing users to activate only the features necessary for their operations. With a commitment to customer satisfaction, Lone Wolf Software ensures a risk-free experience by providing a 30-Day Money Back Guarantee alongside free support for the initial 30 days after purchase. This guarantees that businesses can confidently integrate Time Wolf into their operations without apprehension.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Jira Yes 
Jira Service Management Yes 
Jira Work Management Yes 
ServiceNow Yes 

Integrations

Jira No 
Jira Service Management No 
Jira Work Management No 
ServiceNow No 

Pricing Details

$7800 per year
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

BlueSoft

Founded

2017

Country

Poland

Website

bluesoft.com/product/mr-wolf/

Vendor Details

Company Name

Lone Wolf Software

Website

www.timewolf.com

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

Product Features

Time Clock

Biometric Recognition Yes 
Hourly Employee Tracking No 
Messaging Yes 
Mobile Access Yes 
Online Punch Card Yes 
Payroll Management Yes 
Punch card Yes 
Reporting/Analytics Yes 
Salaried Employee Tracking No 
Sick Leave Tracking Yes 
Vacation / Leave Tracking Yes 
Workstation Tracking No 

Alternatives

Alternatives

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