Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Mr. Wolf is a platform designed for automating e-Service Desk operations, enabling the efficient handling of various incidents, tasks, and tickets. It is specifically tailored for teams utilizing tools like JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The initial step involves categorizing tasks into relevant classifications, which is accomplished through an automated machine learning module. Once classified, the tasks designated for automation are executed following predefined processes. These processes are articulated in Python, ensuring straightforward implementation and rapid integration with external systems and services. With over a decade of experience in solution integration, we seamlessly connect with your ERP, CRM, Contact Center, E-Commerce platforms, and more. Our expertise in integration is the driving force behind our solution, allowing us to operate quickly, effectively, and securely, ensuring a smooth workflow for your team. By leveraging our platform, organizations can significantly enhance their operational efficiency.
Description
Lone Wolf Software, Inc. is excited to announce the launch of Time Wolf 4.0, designed specifically for small businesses. Since 1991, the company has been delivering Time & Attendance solutions, boasting over 30,000 installations and continuing to grow. For two decades, Time Wolf has consistently been recognized as the leading choice for small business needs in this domain. This software offers a comprehensive and user-friendly platform for gathering payroll data efficiently. Included in the solution are more than 200 payroll interfaces, such as SurePayroll, QuickBooks, ADP Payroll, and Paychex, making integration seamless. The Time Wolf system is versatile enough to be utilized in various environments, ranging from compact offices to expansive manufacturing facilities, allowing users to activate only the features necessary for their operations. With a commitment to customer satisfaction, Lone Wolf Software ensures a risk-free experience by providing a 30-Day Money Back Guarantee alongside free support for the initial 30 days after purchase. This guarantees that businesses can confidently integrate Time Wolf into their operations without apprehension.
API Access
Has API
No
API Access
Has API
No
Integrations
Jira
Yes
Jira Service Management
Yes
Jira Work Management
Yes
ServiceNow
Yes
Integrations
Jira
No
Jira Service Management
No
Jira Work Management
No
ServiceNow
No
Pricing Details
$7800 per year
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
BlueSoft
Founded
2017
Country
Poland
Website
bluesoft.com/product/mr-wolf/
Vendor Details
Company Name
Lone Wolf Software
Website
www.timewolf.com
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes
Product Features
Time Clock
Biometric Recognition
Yes
Hourly Employee Tracking
No
Messaging
Yes
Mobile Access
Yes
Online Punch Card
Yes
Payroll Management
Yes
Punch card
Yes
Reporting/Analytics
Yes
Salaried Employee Tracking
No
Sick Leave Tracking
Yes
Vacation / Leave Tracking
Yes
Workstation Tracking
No