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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Mr. Wolf is a platform designed for automating e-Service Desk operations, enabling the efficient handling of various incidents, tasks, and tickets. It is specifically tailored for teams utilizing tools like JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The initial step involves categorizing tasks into relevant classifications, which is accomplished through an automated machine learning module. Once classified, the tasks designated for automation are executed following predefined processes. These processes are articulated in Python, ensuring straightforward implementation and rapid integration with external systems and services. With over a decade of experience in solution integration, we seamlessly connect with your ERP, CRM, Contact Center, E-Commerce platforms, and more. Our expertise in integration is the driving force behind our solution, allowing us to operate quickly, effectively, and securely, ensuring a smooth workflow for your team. By leveraging our platform, organizations can significantly enhance their operational efficiency.

Description

TextBlob is a Python library designed for handling textual data, providing an intuitive API to carry out various natural language processing functions such as part-of-speech tagging, sentiment analysis, noun phrase extraction, and classification tasks. Built on the foundations of NLTK and Pattern, it integrates seamlessly with both libraries. Notable features encompass tokenization (the division of text into words and sentences), frequency analysis of words and phrases, parsing capabilities, n-grams, and word inflection (both pluralization and singularization), alongside lemmatization, spelling correction, and integration with WordNet. TextBlob is compatible with Python versions 2.7 and higher, as well as 3.5 and above. The library is actively maintained on GitHub and is released under the MIT License. For users seeking guidance, thorough documentation is readily accessible, including a quick start guide and a variety of tutorials to facilitate the implementation of different NLP tasks. This rich resource equips developers with the tools necessary to enhance their text processing capabilities.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Jira Yes 
Jira Service Management Yes 
Jira Work Management Yes 
NLTK No 
Python No 
ServiceNow Yes 

Integrations

Jira No 
Jira Service Management No 
Jira Work Management No 
NLTK Yes 
Python Yes 
ServiceNow No 

Pricing Details

$7800 per year
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

BlueSoft

Founded

2017

Country

Poland

Website

bluesoft.com/product/mr-wolf/

Vendor Details

Company Name

TextBlob

Country

United States

Website

textblob.readthedocs.io/en/dev/

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

Product Features

Natural Language Processing

Co-Reference Resolution No 
In-Database Text Analytics No 
Named Entity Recognition No 
Natural Language Generation (NLG) No 
Open Source Integrations No 
Parsing No 
Part-of-Speech Tagging No 
Sentence Segmentation No 
Stemming/Lemmatization No 
Tokenization No 

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