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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Mr. Wolf is a platform designed for automating e-Service Desk operations, enabling the efficient handling of various incidents, tasks, and tickets. It is specifically tailored for teams utilizing tools like JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The initial step involves categorizing tasks into relevant classifications, which is accomplished through an automated machine learning module. Once classified, the tasks designated for automation are executed following predefined processes. These processes are articulated in Python, ensuring straightforward implementation and rapid integration with external systems and services. With over a decade of experience in solution integration, we seamlessly connect with your ERP, CRM, Contact Center, E-Commerce platforms, and more. Our expertise in integration is the driving force behind our solution, allowing us to operate quickly, effectively, and securely, ensuring a smooth workflow for your team. By leveraging our platform, organizations can significantly enhance their operational efficiency.

Description

TechWolf’s innovative artificial intelligence solution empowers businesses to leverage their data for effective Strategic Workforce Planning. The diverse skill sets of your employees serve as a vital catalyst for driving growth within your organization. By utilizing both HR and non-HR data, TechWolf employs AI and natural language processing to identify the current skills present in your workforce, thereby establishing a comprehensive and continually updated skill inventory and taxonomy across the organization. With TechWolf, your business gains ongoing visibility into the external labor market landscape. Through the analysis of publicly available job vacancies, TechWolf paints a precise picture of current labor market trends, shedding light on both declining and emerging skills and roles pertinent to your sector. Drawing on insights from the job market alongside the developed skills inventory, TechWolf evaluates skill gaps and assesses skills health on a large scale. This enables organizations to obtain valuable insights at various levels, ranging from individual employees to entire departments, fostering a deeper understanding of workforce capabilities and needs. Such comprehensive analytics not only enhance workforce planning but also support strategic decision-making across the enterprise.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Jira Yes 
Jira Service Management Yes 
Jira Work Management Yes 
ServiceNow Yes 
Unified.to No 
Warden AI No 

Integrations

Jira No 
Jira Service Management No 
Jira Work Management No 
ServiceNow No 
Unified.to Yes 
Warden AI Yes 

Pricing Details

$7800 per year
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BlueSoft

Founded

2017

Country

Poland

Website

bluesoft.com/product/mr-wolf/

Vendor Details

Company Name

TechWolf

Founded

2018

Country

Belgium

Website

techwolf.ai/strategic-workforce-planning-software

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

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