Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Mr. Wolf is a platform designed for automating e-Service Desk operations, enabling the efficient handling of various incidents, tasks, and tickets. It is specifically tailored for teams utilizing tools like JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The initial step involves categorizing tasks into relevant classifications, which is accomplished through an automated machine learning module. Once classified, the tasks designated for automation are executed following predefined processes. These processes are articulated in Python, ensuring straightforward implementation and rapid integration with external systems and services. With over a decade of experience in solution integration, we seamlessly connect with your ERP, CRM, Contact Center, E-Commerce platforms, and more. Our expertise in integration is the driving force behind our solution, allowing us to operate quickly, effectively, and securely, ensuring a smooth workflow for your team. By leveraging our platform, organizations can significantly enhance their operational efficiency.
Description
TechWolf’s innovative artificial intelligence solution empowers businesses to leverage their data for effective Strategic Workforce Planning. The diverse skill sets of your employees serve as a vital catalyst for driving growth within your organization. By utilizing both HR and non-HR data, TechWolf employs AI and natural language processing to identify the current skills present in your workforce, thereby establishing a comprehensive and continually updated skill inventory and taxonomy across the organization. With TechWolf, your business gains ongoing visibility into the external labor market landscape. Through the analysis of publicly available job vacancies, TechWolf paints a precise picture of current labor market trends, shedding light on both declining and emerging skills and roles pertinent to your sector. Drawing on insights from the job market alongside the developed skills inventory, TechWolf evaluates skill gaps and assesses skills health on a large scale. This enables organizations to obtain valuable insights at various levels, ranging from individual employees to entire departments, fostering a deeper understanding of workforce capabilities and needs. Such comprehensive analytics not only enhance workforce planning but also support strategic decision-making across the enterprise.
API Access
Has API
No
API Access
Has API
No
Integrations
Jira
Yes
Jira Service Management
Yes
Jira Work Management
Yes
ServiceNow
Yes
Unified.to
No
Warden AI
No
Integrations
Jira
No
Jira Service Management
No
Jira Work Management
No
ServiceNow
No
Unified.to
Yes
Warden AI
Yes
Pricing Details
$7800 per year
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BlueSoft
Founded
2017
Country
Poland
Website
bluesoft.com/product/mr-wolf/
Vendor Details
Company Name
TechWolf
Founded
2018
Country
Belgium
Website
techwolf.ai/strategic-workforce-planning-software
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes