Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Mr. Wolf is a platform designed for automating e-Service Desk operations, enabling the efficient handling of various incidents, tasks, and tickets. It is specifically tailored for teams utilizing tools like JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The initial step involves categorizing tasks into relevant classifications, which is accomplished through an automated machine learning module. Once classified, the tasks designated for automation are executed following predefined processes. These processes are articulated in Python, ensuring straightforward implementation and rapid integration with external systems and services. With over a decade of experience in solution integration, we seamlessly connect with your ERP, CRM, Contact Center, E-Commerce platforms, and more. Our expertise in integration is the driving force behind our solution, allowing us to operate quickly, effectively, and securely, ensuring a smooth workflow for your team. By leveraging our platform, organizations can significantly enhance their operational efficiency.
Description
Shieldstral is an innovative multimodal safety classifier with a 3B parameter open-weight structure, adept at assessing text, images, and combined text-plus-image content based on dynamically defined policies during inference. Rather than adhering to a static set of harm categories, it approaches moderation as a binary question-and-answer format: users submit a contextual instruction outlining the evaluation criteria and strictness, pose a yes-or-no safety inquiry, and present the content for assessment. The model processes the “yes” and “no” logits to generate a continuous, calibrated safety score, enabling applications to prioritize or rank outcomes based on confidence levels instead of relying on a single categorical label. This design effectively integrates prompt classification, response moderation, refusal detection, toxicity assessment, and multimodal safety evaluation into a singular interface, empowering teams to modify policies without the need for model retraining. Shieldstral's versatility allows it to analyze prompts, responses, pairs of prompts and responses, images, and images paired with text, making it a comprehensive tool for safety evaluation. As such, it represents a significant advancement in the field of content moderation.
API Access
Has API
No
API Access
Has API
No
Integrations
Jira
Yes
Jira Service Management
Yes
Jira Work Management
Yes
Mistral AI
No
ServiceNow
Yes
Integrations
Jira
No
Jira Service Management
No
Jira Work Management
No
Mistral AI
Yes
ServiceNow
No
Pricing Details
$7800 per year
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
BlueSoft
Founded
2017
Country
Poland
Website
bluesoft.com/product/mr-wolf/
Vendor Details
Company Name
Mistral AI
Founded
2023
Country
France
Website
mistral.ai/news/shieldstral/
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes
Product Features
Content Moderation
Artificial Intelligence
No
Audio Moderation
No
Brand Moderation
No
Comment Moderation
No
Customizable Filters
No
Image Moderation
No
Moderation by Humans
No
Reporting / Analytics
No
Social Media Moderation
No
User-Generated Content (UGC) Moderation
No
Video Moderation
No