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support

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Description

Mr. Wolf is a platform designed for automating e-Service Desk operations, enabling the efficient handling of various incidents, tasks, and tickets. It is specifically tailored for teams utilizing tools like JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The initial step involves categorizing tasks into relevant classifications, which is accomplished through an automated machine learning module. Once classified, the tasks designated for automation are executed following predefined processes. These processes are articulated in Python, ensuring straightforward implementation and rapid integration with external systems and services. With over a decade of experience in solution integration, we seamlessly connect with your ERP, CRM, Contact Center, E-Commerce platforms, and more. Our expertise in integration is the driving force behind our solution, allowing us to operate quickly, effectively, and securely, ensuring a smooth workflow for your team. By leveraging our platform, organizations can significantly enhance their operational efficiency.

Description

AI-powered classification can enhance your DLP cross-channel. Proofpoint Intelligent Classification & Protection is an AI-powered solution for classifying your critical business data. It accelerates your enterprise DLP program by recommending actions based on the risk. Our Intelligent Classification and Protection Solution helps you understand unstructured data at a fraction of what it takes with traditional approaches. It categorizes your files using an AI-model that has been pre-trained. It does this for both cloud-based and on-premises file repositories. Our two-dimensional classification gives you the business context and level of confidentiality you need to protect your data better in today's hybrid environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Acquia DAM (Widen) No 
Autodesk Viewer No 
BitTitan MigrationWiz No 
Docusign No 
Gmail No 
Google Workspace No 
HubSpot Customer Platform No 
Jira Service Management Yes 
Jira Work Management Yes 
Microsoft SharePoint No 
Oracle Cloud Infrastructure No 
RingCentral Video No 
Salesforce No 
Smartsheet No 
Splunk Cloud Platform No 
Symantec Cloud Workload Protection No 
Trello No 
VMware Cloud No 
Wrike No 
Zoho CRM No 

Integrations

Acquia DAM (Widen) Yes 
Autodesk Viewer Yes 
BitTitan MigrationWiz Yes 
Docusign Yes 
Gmail Yes 
Google Workspace Yes 
HubSpot Customer Platform Yes 
Jira Service Management No 
Jira Work Management No 
Microsoft SharePoint Yes 
Oracle Cloud Infrastructure Yes 
RingCentral Video Yes 
Salesforce Yes 
Smartsheet Yes 
Splunk Cloud Platform Yes 
Symantec Cloud Workload Protection Yes 
Trello Yes 
VMware Cloud Yes 
Wrike Yes 
Zoho CRM Yes 

Pricing Details

$7800 per year
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

BlueSoft

Founded

2017

Country

Poland

Website

bluesoft.com/product/mr-wolf/

Vendor Details

Company Name

Proofpoint

Founded

2002

Country

United States

Website

www.proofpoint.com/us/products/information-protection/intelligent-classification-and-protection

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

Product Features

Data Governance

Access Control Yes 
Data Discovery Yes 
Data Mapping Yes 
Data Profiling No 
Deletion Management No 
Email Management No 
Policy Management No 
Process Management No 
Roles Management No 
Storage Management No 

Data Loss Prevention

Compliance Reporting No 
Incident Management No 
Policy Management Yes 
Sensitive Data Identification No 
Web Threat Management No 
Whitelisting / Blacklisting No 

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