Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The entire industry is aware of this fact, yet many senior housing software companies seem to focus on other priorities. It’s not merely about enhancing your digital capabilities; the essential goal is to bolster your census numbers. The link between the two is straightforward: a robust census leads to greater revenue and improved care quality. Move-N Software offers a user-friendly digital platform that empowers senior living communities to deliver exceptional care. Our solutions not only enhance resident interaction but also streamline processes, resulting in lower turnover rates, a stronger census, and greater profitability. An impressive 75 percent of individuals begin their search for a senior housing community online, whether for themselves or family members. Prompt communication is crucial, as response rates drop significantly if inquiries are not addressed within five minutes of being submitted. On average, acquiring a lead in senior housing costs $431, which is almost twice the cost of leads in other sectors. In a competitive market, making timely and effective connections with potential residents could significantly influence overall success.
Description
Second Nature’s Resident Experience Platform serves as a cloud-based software tool that empowers property managers to elevate their operations beyond mere transactional tasks, facilitating tailored interactions for residents from the moment they sign their lease throughout their entire living experience. This platform incorporates features like Resident Onboarding, which includes dynamic, mobile-friendly lease guides and move-in checklists driven by its Maestro orchestrator, alongside customizable Resident Benefits Packages (RBPs) that bundle valuable services such as internet at group rates, renters insurance, credit enhancement, air filter deliveries, pest control on demand, identity protection, reward systems, and concierge services for moving in. By automating individualized communications and seamlessly integrating with existing property accounting systems, the platform enables managers to customize the resident experience based on specific property types or resident demographics, all while significantly reducing administrative burdens and promoting tenant retention. Ultimately, this innovative solution not only enhances service offerings but also creates a sense of community and satisfaction among residents, which can lead to long-term loyalty.
API Access
Has API
No
API Access
Has API
No
Integrations
AppFolio Property Manager
No
Maestro
No
Propertyware
No
Rentvine
No
Integrations
AppFolio Property Manager
Yes
Maestro
Yes
Propertyware
Yes
Rentvine
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Move-N Software
Founded
1996
Country
United States
Website
www.move-n.com
Vendor Details
Company Name
Second Nature
Founded
2012
Country
United States
Website
www.secondnature.com
Product Features
Assisted Living
Admissions Management
No
Billing & Invoicing
No
Building Maintenance
No
Care Planning
No
Event / Activities Planning
No
Incident Management
No
Marketing / Lead Management
No
Meal / Nutrition Management
No
Medical Records
No
Medication Tracking
No
New Resident Assessment
No
Resident Info Management
No
Scheduling
No
Staff Management
No
Work Order Management
No
Long Term Care
Claims Management
No
Clinical Care
Yes
EHR
Yes
Electronic Health Record
No
For Home Care Providers
No
For Nursing Homes
No
Geriatric Care
No
MDS Review
No
Patient Records
No
Staff Scheduling
No