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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Discover the all-in-one solution tailored for your hotel, motel, holiday park, or managed units. Our user-friendly and cost-effective accommodation booking software is designed to enhance business operations for providers, streamline visitor stays, and enrich customer experiences. Featuring an array of robust tools, our software allows you to handle your bookings with ease, freeing you to concentrate on your primary focus: your customers. Since its inception in 2005, MotelMate has been developed in partnership with numerous accommodation providers globally, enhancing productivity and simplifying daily administrative tasks. With a commitment to creating a system that operators genuinely enjoy using, we have crafted a platform that supports the seamless management of your business day in and day out. You can rest assured that with MotelMate, your operational efficiency will soar while you maintain a keen eye on customer satisfaction.

Description

Satin Software's Front Office System is designed for motels, hotels, and similar establishments, with a focus on the Australian market, ensuring user-friendliness. It allows for a single charge to appear on guest invoices while accurately distributing internal charges, facilitating quick creation and editing in mere seconds. The system enables a single account to be divided into multiple printed invoices without requiring separate bookings for additional rooms. Furthermore, it seamlessly integrates with the phone system to manage bar extensions, schedule wake-up calls, and display guest names. The software effectively tracks and organizes all repair and maintenance tasks across the property, offering a graphical representation of the actual room layout. Additionally, it allows for the printing of letters and labels for past, present, or future guests, including companies, debtors, owners, and travel agents, thus maximizing the potential of the data generated from its use. This comprehensive solution not only enhances operational efficiency but also improves guest experience by streamlining various processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$120 per month
Free Trial No 
Free Version No 

Pricing Details

$75 per month
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Skagerrak Software

Founded

2003

Country

New Zealand

Website

www.motelmate.co.nz

Vendor Details

Company Name

Programania Software

Founded

1993

Country

Australia

Website

www.satin.com.au

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property No 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration No 
Group Management Yes 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property No 
Vacation Rental No 

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