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Description

Mosio allows research teams to improve subject adhesion, communications, data collection, and communication on mobile's most popular channel, text messaging. Our software helps research teams communicate more efficiently with participants by delivering interactive elements to mobile phones and messaging automation. WHO CAN WE HELP? + Clinical Trial Sponsors (Pharma & Biotech) + Cancer Centers and Clinical Research Organizations + NIH-Funded Studies + Public Health Agencies + Clinical Trial Managers/Directors and Clinical Operations Managers/Directors. Clinical Project Managers. Principal Investigators. Clinical Research (Study). Coordinators. All research staff who regularly communicate with study participants. BENEFITS + Interactive medication reminders and medication compliance alerts + Automate data collection. + Increase engagement and adherence. + Get SMS appointment reminders to fix your no-show problem. + Increase retention with automated check ins

Description

P360's ZING engagement suite is a sophisticated omnichannel marketing platform crafted to improve interactions between pharmaceutical companies and healthcare professionals. Acknowledging the changing demands of the pharmaceutical sector, ZING delivers a well-rounded solution that encompasses compliant text messaging, voice and video communication, alongside AI-driven analytics for effective engagement. Remarkably, 82% of healthcare professionals surveyed expressed a preference for text messaging with representatives compared to other methods, while text messages achieve an impressive average open rate of 98%, far exceeding the 20-30% open rate typical of emails. The suite includes integrated messaging options such as SMS, WhatsApp, Viber, Line, and KakaoTalk, facilitating smooth and compliant communication. Additionally, the platform harnesses EdenHelp-powered generative AI for enhanced data analysis, yielding actionable insights and automating routine tasks to enhance productivity. With its diverse features, ZING not only streamlines communication but also empowers healthcare professionals by providing them with the information they need in a timely manner.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bandwidth Yes 
Google Calendar Yes 
KakaoTalk No 
LINE No 
Medrio Yes 
Microsoft Outlook Yes 
Twilio Yes 
Viber No 
Vonage Communications APIs (Nexmo) Yes 
WhatsApp No 

Integrations

Bandwidth No 
Google Calendar No 
KakaoTalk Yes 
LINE Yes 
Medrio No 
Microsoft Outlook No 
Twilio No 
Viber Yes 
Vonage Communications APIs (Nexmo) No 
WhatsApp Yes 

Pricing Details

$99/month
Various plans for different types of research projects.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Mosio, Inc.

Founded

2007

Country

United States

Website

www.mosio.com

Vendor Details

Company Name

P360

Founded

2015

Country

United States

Website

www.p360.com/zing/

Product Features

Clinical Trial Management

21 CFR Part 11 Compliance Yes 
Document Management No 
Electronic Data Capture No 
Enrollment Management Yes 
HIPAA Compliant Yes 
Monitoring Yes 
Patient Database No 
Recruiting Management No 
Scheduling Yes 
Study Planning No 

Contact Tracing

AI Virtual Agents No 
Forms / Surveys Yes 
Hot Zone Alerting No 
Journey Mapping No 
Notifications Yes 
Proximity Tracing No 
SMS / Email / Voice Communications Yes 
Symptoms Reporting No 
Test Results Reporting No 
Wearable Integration Yes 

Electronic Data Capture

Audit Trail No 
CRF Tracking No 
Data Entry No 
Data Verification No 
Distributed Capture No 
Document Imaging No 
Document Indexing No 
Forms Management No 
Remote Capture No 
Study Management No 

Patient Engagement

Appointment Scheduling Yes 
Care Planning No 
Collaboration No 
Messaging Yes 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking Yes 
Self Management No 

Remote Patient Monitoring

Dashboard No 
Data Import/Export No 
HIPAA Compliant Yes 
Mobile Payments No 
Monitoring Device Integration No 
Patient Engagement Yes 
Patient Portal No 
Patient Records Management No 
Patient Surveys Yes 
Reminders Yes 
Virtual Visits Yes 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS No 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes Yes 
Text-to-Win No 

Survey

Custom Survey URLs Yes 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey No 
Question Branching Yes 
Question Library No 
Site Intercept Survey No 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Product Features

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

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