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Description
Mosaic is an exceptionally adaptable hospitality application designed for medium to large hospitality groups, allowing them to create fully branded mobile apps that enhance customer engagement, foster loyalty, and improve operational efficiency. Unlike conventional white-label solutions, it offers a modular native app framework that provides brands with greater flexibility while minimizing costs and development time associated with completely custom solutions. The application empowers businesses to oversee essential guest experiences directly within the app, including functionalities like in-app ordering, pay-at-table options, bookings, and efficient payment processing through existing gateways. Moreover, Mosaic places a strong emphasis on loyalty and personalization, featuring elements such as gamification, tailored offers, and seamless integration with loyalty platforms to help operators build stronger direct relationships with their customers. This innovative approach not only enhances user experience but also drives repeat business and long-term customer retention.
Description
Experience a comprehensive loyalty platform that effortlessly connects with your point of sale (POS), mobile application, website, e-commerce solutions, and communication channels. We provide a complete white-label service, empowering you to create and manage a tailored loyalty program for both single and multi-location businesses on our award-winning platform. Customers will exclusively engage with your brand during every interaction, whether at the POS, on mobile, or via the website, while our platform operates discreetly in the background. You have the option to distribute reward cards branded with your logo or to launch a cardless loyalty initiative utilizing mobile numbers. Additionally, mobile applications present an excellent opportunity for deeper customer engagement. Users can access features such as checking their points balance, finding the nearest store, and browsing available offers. Moreover, our independent loyalty app, compatible with both Android and iOS, can be personalized to suit your specific business requirements, ensuring that it aligns perfectly with your brand's vision and goals. This flexibility allows for a more engaging customer experience, ultimately driving loyalty and encouraging repeat business.
API Access
Has API
No
API Access
Has API
No
Integrations
Adyen
Yes
Deliverect
Yes
Deliveroo
Yes
DoorDash
Yes
EagleEye
Yes
FreedomPay
Yes
OpenTable
Yes
Oracle Cloud Infrastructure
Yes
Ovation
Yes
Playable
Yes
Integrations
Adyen
No
Deliverect
No
Deliveroo
No
DoorDash
No
EagleEye
No
FreedomPay
No
OpenTable
No
Oracle Cloud Infrastructure
No
Ovation
No
Playable
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$15.00/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
MethodWorx
Founded
2009
Country
United Kingdom
Website
mosaichospitality.app/
Vendor Details
Company Name
DirectDialogs
Founded
2011
Country
United States
Website
www.directdialogs.com
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
Product Features
Campaign Management
Channel Management
Yes
Contact Database
Yes
Email Marketing
Yes
Event Triggered Actions
Yes
Lead Management
No
Multi-Campaign
Yes
Customer Loyalty
CRM
Yes
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
No
Email Marketing
A/B Testing
No
Artificial Intelligence
No
Auto-Responders
Yes
CAN SPAM Compliance
Yes
Customer Surveys
Yes
Drip Campaigns
Yes
Dynamic Content
Yes
Event Triggered Email
Yes
Image Library
Yes
Landing Pages/Web Forms
Yes
Mailing List Management
Yes
Mobile Optimized Emails
Yes
Reporting/Analytics
Yes
Subscriber Management
Yes
Template Management
Yes
WYSIWYG Email Editor
Yes
