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Description
All-in-One Software for Digital Channel Feedback
Mopinion is a digital platform that helps digital enterprises listen, understand and act across all digital touchpoints (website, mobile, and email).
Mopinion allows its users to create customisable online feedback form (including various CX metrics like NPS, CES and CSAT) and trigger them based upon rules such as mouse movement and time on page. It also allows for comprehensive visualisation via customisable dashboards, text analysis, and smart labeling. Users can use proactive alerts, role-based views, and connect to PM tools like Trello or Asana to receive feedback and collaborate with other members of your digital team.
+Customisable feedback forms
+Real-time statistics
Integrations with +API
+Various CX metrics
+Text analytics
+Advanced reporting capabilities
Mopinion pricing starts at $35 USD/month
Description
Create personalized dashboards and reports tailored for Asana to enhance and evaluate your company's workflows. Organize both custom and predefined reports within adaptable dashboards that suit your needs. Utilize a robust report builder to design any report you envision, selecting from a variety of insights we offer. Seamlessly link your Asana data to platforms like Google Sheets, Power BI, and more for enhanced functionality. Achieve real-time synchronization of your Asana data across these tools, allowing for instant updates. Leverage your preferred reporting software to produce any type of report or to combine Asana data with other business metrics. Generate real-time CSV files that can be shared or utilized with custom scripts for further analysis. Monitor the time allocated by your team or contractors effectively. Capitalize on Asana's custom fields to craft highly specialized time tracking solutions that meet your unique requirements. Use advanced reporting features to formulate the precise report you need for your operations. Share these reports with your team through various channels, including email, CSV, Excel, private URLs, HTML embeds, TV displays, and more, fostering collaboration and transparency. This comprehensive approach ensures that you not only track performance but also continuously refine your processes for better outcomes.
API Access
Has API
No
API Access
Has API
No
Integrations
Asana
Yes
Adobe Marketo Engage
Yes
Basecamp
Yes
CallTools
No
Contentsquare
Yes
Google Analytics
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Intercom
Yes
Jira
Yes
Integrations
Asana
Yes
Adobe Marketo Engage
No
Basecamp
No
CallTools
Yes
Contentsquare
No
Google Analytics
No
HubSpot CRM
No
HubSpot Customer Platform
No
Intercom
No
Jira
No
Pricing Details
$229/month
Growth Package: $229/month
Turbo Package: $579/month
Enterprise: Request Quote
Turbo Package: $579/month
Enterprise: Request Quote
Free Trial
No
Free Version
No
Pricing Details
$15.00 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Mopinion
Founded
2013
Country
Netherlands
Website
www.mopinionlabs.com
Vendor Details
Company Name
Velocity
Founded
2016
Country
United States
Website
www.getvelocity.co
Product Features
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Feedback
Alerts / Notifications
Yes
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
Yes
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
Yes
User Testing Tools
Yes
Video Feedback
No
Visual Feedback Tools
Yes
Voice of the Customer (VoC)
Yes
Website Feedback
Yes
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
Marketing Analytics
A/B Testing
No
Campaign Management
No
Channel Attribution
No
Customer Journey Mapping
No
Dashboard
Yes
Performance Metrics
No
Predictive Analytics
No
ROI Tracking
No
Social Media Metrics
No
Website Analytics
Yes
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
Yes
Question Library
No
Site Intercept Survey
Yes
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Reporting
Customizable Dashboard
Yes
Data Source Connectors
Yes
Drag & Drop
No
Drill Down
No
Email Reports
No
Financial Reports
No
Forecasting
Yes
Marketing Reports
No
OLAP
No
Report Export
Yes
Sales Reports
No
Scheduled / Automated Reports
No
