Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Moon Dialer enables you to cut down on international calling expenses by up to 90%, making it an economical choice for users across the globe. With over a million satisfied users, the app provides exceptional quality for unlimited internet calls and recordings. Download it today!
As a comprehensive call management and dialing application, Moon Dialer caters to both individuals and businesses looking to make calls internationally. It is particularly favored by corporate environments, especially within call centers, and offers both auto and manual dialing options through built-in Phone calling, Skype, or FaceTime.
Key Features Include:
- Cost-effective SIM Free Calling
- Unlimited Recording of Calls
- Comprehensive Call History Archive
- WiFi Calling Capabilities
- Seamless International Calling
- Efficient Auto Dialer Functionality
- Call Reminders and Scheduling Features
- Automatic Disposition Management
- Cloud Data Synchronization for Access Across All Devices
Description
The SpitFire Enterprise Predictive Dialer is a comprehensive software solution designed for managing blended inbound and outbound call center operations, featuring an unlimited number of lines and an intuitive interface that is both user-friendly and cost-effective. This robust enterprise system includes six distinct dialer modes: Predictive Dialer, Fixed Rate Dialer, Quick Connect Dialer, Preview Dialer, Manual Dialer, and Click to Dial. With a pre-loaded database of phone numbers, SEP efficiently initiates outbound calls and seamlessly connects answered calls to available agents, optimizing performance. Furthermore, the system meticulously tracks call center activity and call durations, dynamically adjusting the dialing rate to reduce idle time for agents, thereby enhancing productivity and overall efficiency in call management. Such features make the SEP an invaluable tool for any organization looking to streamline its calling processes and maximize agent utilization.
API Access
Has API
No
API Access
Has API
No
Integrations
Act!
No
Pipedrive
No
Zoho CRM
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Moon Technolabs
Founded
2009
Country
United States
Website
www.moontechnolabs.com/portfolio/moon-dialer
Vendor Details
Company Name
OPC Marketing
Founded
2001
Country
United States
Website
www.spitfiredialers.com
Product Features
Softphone
Audio / Video Conferencing
No
Call Logging
No
Call Recording
No
Call Transfer
No
Caller Identification
No
Chat / Messaging
No
Contact Management
No
Fax Management
No
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
No
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
Yes
Contact Management
Yes
FCC Compliance
Yes
FTC Compliance
Yes
Lead Capture
Yes
Lead Management
Yes