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Average Ratings 9 Ratings

Total
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features
design
support

Description

A comprehensive solution for product-led growth companies, Monterey enables the swift collection, analysis, and amplification of user insights on a large scale. Instantly establish feedback systems that foster an engaging user experience, prompting users to contribute more readily. Seamlessly integrate Monterey with your daily tools and streamline all feedback, liberating your product and engineering teams from the tedious tasks of categorizing and tagging so they can focus more on meaningful interactions with users through thought-provoking questions. Eliminate the need to sift through customer feedback in search of valuable insights. Transform a vast array of disorganized data into actionable intelligence within moments. Empower product, support, and user research teams with an insightful tool that allows them to navigate through critical data points, ensuring they can make informed decisions quickly and effectively. By enhancing your understanding of user feedback, you can drive product improvements that resonate with your target audience.

Description

Software for User and Customer Feedback. Qualaroo Nudges™ allows you to survey your website visitors. Qualaroo makes it simple to survey specific users while they are looking at your brand, product, or service. Get actionable insights about your visitors based on their location on your site, their history of visits, and how much they have paid. You can choose from pre-made questions and templates, or create your own. For a more personal touch, customize Nudges with your company branding and colors. Because Qualaroo answers are instantaneous and provide context, they are 10x more valuable that email surveys. The responses to questions that you ask directly on your website or app are more valuable. You can pinpoint the exact time and target audience for your survey. Target customers based upon specific actions, behavior patterns, events and locations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Slack Yes 
5X No 
Adobe Analytics No 
App Store Yes 
Chattermill No 
Desktop.com No 
Easyflow No 
Emailable No 
G2 Yes 
Gmail Yes 
Intercom Yes 
Kissmetrics No 
Optimizely One No 
Salesforce No 
Stackreaction No 
VisitorTrack No 
Wufoo No 

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Slack Yes 
5X Yes 
Adobe Analytics Yes 
App Store No 
Chattermill Yes 
Desktop.com Yes 
Easyflow Yes 
Emailable Yes 
G2 No 
Gmail No 
Intercom No 
Kissmetrics Yes 
Optimizely One Yes 
Salesforce Yes 
Stackreaction Yes 
VisitorTrack Yes 
Wufoo Yes 

Pricing Details

$90 per month
Billed annually
Free Trial No 
Free Version No 

Pricing Details

$64/Month 20% off
$ 0.40
per Response/month
(billed monthly)

More discount on annual billing
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Monterey

Country

United States

Website

www.monterey.ai/

Vendor Details

Company Name

ProProfs

Founded

2010

Country

United States

Website

qualaroo.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management No 
Content Syndication Yes 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Customer Journey Mapping Tools

Action Management No 
Attribution Modeling No 
Behavioral Analytics No 
Collaboration No 
Customer Profiles No 
Data Import / Export No 
Predictive Analytics No 
Surveys & Feedback Yes 
Templates No 

NPS

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

UX

Animation No 
For Mobile Yes 
For Websites Yes 
Heatmaps No 
Prototyping Yes 
Screen Activity Recording No 
Unmoderated Testing No 
Usability Testing Yes 
User Journeys No 
User Research Yes 

Alternatives

Alternatives