Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Monosnap is a versatile screenshot tool available for both Mac and PC, enabling users to capture images, record videos, and seamlessly upload files to the cloud. With just a single click, you can take screenshots and share them alongside videos, enhancing productivity and clarity while working remotely. The application allows for the capture of the entire screen, specific areas, or individual windows, ensuring pixel-perfect results while utilizing hotkeys for efficiency. You can highlight important details and protect sensitive information using the Blur Tool. Additionally, users have the option to export their work to a preferred external editor or utilize drag-and-drop functionality. Monosnap also provides its own cloud storage as well as the capability to integrate with existing services already employed by your team. If you require more advanced features, we offer tailored solutions that include secure integrations and comprehensive team management tools specifically designed for your organization. By streamlining communication workflows with Monosnap, you can focus more on your design initiatives, eliminating unnecessary steps in the process! The Resnap feature empowers you to open and edit images directly within the Monosnap editor straight from your browser, facilitating the rapid creation of visual proofs for bug reports and ultimately leading to heightened customer satisfaction through clear visual guidance.
Description
Screendesk is a specialized video support platform that simplifies and speeds up the resolution of customer service and technical support tickets. The platform allows for instant screen recordings and video calls with no downloads required, integrated directly with helpdesk systems like Zendesk, Intercom, and Slack. Features such as automatic device info capture, AI-powered analysis, live screen sharing, and secure sharing with privacy protection improve support team efficiency. The platform also includes a video library for reusing recordings and offers customizable branding for enterprise users, making it a versatile solution for modern support teams.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Amazon S3
Yes
Box
Yes
DigitalOcean
Yes
Dropbox
Yes
Evernote
Yes
Facebook
Yes
Freshchat
No
Freshdesk
No
Google Drive
Yes
Help Scout
No
Integrations
Amazon S3
No
Box
No
DigitalOcean
No
Dropbox
No
Evernote
No
Facebook
No
Freshchat
Yes
Freshdesk
Yes
Google Drive
No
Help Scout
Yes
Pricing Details
$2.50 per month
Billed annually
Free Trial
No
Free Version
Yes
Pricing Details
$8/month/user
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Monosnap Inc
Founded
2012
Website
monosnap.com
Vendor Details
Company Name
Screendesk
Founded
2022
Country
United Kingdom
Website
screendesk.io
Product Features
Screen Recording
Annotations / Drawing
No
Audio Capture
No
Backup
No
Collaboration Tools
No
File Sharing
No
Multi-Screen Recording
No
Screen Capture
No
Speech-to-Text
No
Video Editing
No
YouTube Uploading
No
Product Features
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
No
Screen Sharing
No
Session Recording
No
Session Transfer
No
Surveys & Feedback
No
Screen Recording
Annotations / Drawing
No
Audio Capture
No
Backup
No
Collaboration Tools
No
File Sharing
No
Multi-Screen Recording
No
Screen Capture
No
Speech-to-Text
No
Video Editing
No
YouTube Uploading
No