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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Monosnap is a versatile screenshot tool available for both Mac and PC, enabling users to capture images, record videos, and seamlessly upload files to the cloud. With just a single click, you can take screenshots and share them alongside videos, enhancing productivity and clarity while working remotely. The application allows for the capture of the entire screen, specific areas, or individual windows, ensuring pixel-perfect results while utilizing hotkeys for efficiency. You can highlight important details and protect sensitive information using the Blur Tool. Additionally, users have the option to export their work to a preferred external editor or utilize drag-and-drop functionality. Monosnap also provides its own cloud storage as well as the capability to integrate with existing services already employed by your team. If you require more advanced features, we offer tailored solutions that include secure integrations and comprehensive team management tools specifically designed for your organization. By streamlining communication workflows with Monosnap, you can focus more on your design initiatives, eliminating unnecessary steps in the process! The Resnap feature empowers you to open and edit images directly within the Monosnap editor straight from your browser, facilitating the rapid creation of visual proofs for bug reports and ultimately leading to heightened customer satisfaction through clear visual guidance.

Description

Screendesk is a specialized video support platform that simplifies and speeds up the resolution of customer service and technical support tickets. The platform allows for instant screen recordings and video calls with no downloads required, integrated directly with helpdesk systems like Zendesk, Intercom, and Slack. Features such as automatic device info capture, AI-powered analysis, live screen sharing, and secure sharing with privacy protection improve support team efficiency. The platform also includes a video library for reusing recordings and offers customizable branding for enterprise users, making it a versatile solution for modern support teams.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Amazon S3 Yes 
Box Yes 
DigitalOcean Yes 
Dropbox Yes 
Evernote Yes 
Facebook Yes 
Freshchat No 
Freshdesk No 
Google Drive Yes 
Help Scout No 
Intercom No 
X (Twitter) Yes 
YouTube Yes 
Zendesk No 
Zoom Yes 

Integrations

Amazon S3 No 
Box No 
DigitalOcean No 
Dropbox No 
Evernote No 
Facebook No 
Freshchat Yes 
Freshdesk Yes 
Google Drive No 
Help Scout Yes 
Intercom Yes 
X (Twitter) No 
YouTube No 
Zendesk Yes 
Zoom No 

Pricing Details

$2.50 per month
Billed annually
Free Trial No 
Free Version Yes 

Pricing Details

$8/month/user
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Monosnap Inc

Founded

2012

Website

monosnap.com

Vendor Details

Company Name

Screendesk

Founded

2022

Country

United Kingdom

Website

screendesk.io

Product Features

Screen Recording

Annotations / Drawing No 
Audio Capture No 
Backup No 
Collaboration Tools No 
File Sharing No 
Multi-Screen Recording No 
Screen Capture No 
Speech-to-Text No 
Video Editing No 
YouTube Uploading No 

Product Features

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

Screen Recording

Annotations / Drawing No 
Audio Capture No 
Backup No 
Collaboration Tools No 
File Sharing No 
Multi-Screen Recording No 
Screen Capture No 
Speech-to-Text No 
Video Editing No 
YouTube Uploading No 

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