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Average Ratings 7 Ratings

Average Ratings 45 Ratings

Total
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features
design
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Description

Most enterprise invoices are never paid from an emailed invoice. Across the $2B+ in receivables Monk manages, 92% have to be submitted through the buyer accounts payable portal instead, and a failed submission is usually silent. Monk is an AI-native accounts receivable platform built around that problem. It files invoices into more than 600 corporate AP portals, including Coupa, Ariba and SAP Business Network, uploads 87% without a person, and brings each rejection back onto the invoice record with the reason attached. Collections runs on the same data. Julia, the Monk agent for Intelligent Collections, reads inbound replies and answers what the customer wrote instead of advancing a dunning schedule, clearing 90% of invoices without escalation. Outbound mail sends through your existing Gmail or Microsoft 365 mailbox. Payments match at 80%, rising to 95% once rules are added. Runs on QuickBooks, NetSuite or Dynamics 365 Business Central. SOC 2 Type II. Live in one to three days.

Description

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API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Stripe Yes 
Abacus Private Cloud No 
DocuSend No 
Event Booking Engines No 
Everyminute No 
Freshdesk No 
Gyld No 
HandiFox No 
JD Edwards EnterpriseOne Yes 
Jetbuilt No 
KORONA POS No 
Magento No 
NetSuite Yes 
OfficeReady No 
Parki No 
ReferPro No 
ThunderTix No 
TimeLedger No 
Tradedocs No 

Integrations

Salesforce Yes 
Stripe Yes 
Abacus Private Cloud Yes 
DocuSend Yes 
Event Booking Engines Yes 
Everyminute Yes 
Freshdesk Yes 
Gyld Yes 
HandiFox Yes 
JD Edwards EnterpriseOne No 
Jetbuilt Yes 
KORONA POS Yes 
Magento Yes 
NetSuite No 
OfficeReady Yes 
Parki Yes 
ReferPro Yes 
ThunderTix Yes 
TimeLedger Yes 
Tradedocs Yes 

Pricing Details

We offer tailored packages to fit your needs. Contact us to learn more or schedule a demo.
Free Trial No 
Free Version No 

Pricing Details

$9/month (normally $15/month)
Get a free 30 day trial now, and get 50% off 3 months by clicking the link above.

Plans:

Simple Start: $15 per month
Essentials: $30 per month
Plus: $45 per month
Advanced: $100 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Monk

Founded

2024

Country

United States

Website

monk.com

Vendor Details

Company Name

Intuit

Founded

1983

Country

United States

Website

quickbooks.intuit.com

Product Features

Accounts Receivable

Monk streamlines the entire accounts receivable process, from invoicing to cash collection. Its intelligent collections feature actively follows up on each overdue invoice, utilizing context-sensitive communication that interprets responses, tailors its tone based on customer relationships, and resolves 90% of outstanding invoices autonomously. For cash application, it achieves an 80% match rate in pairing incoming payments with open invoices, which can increase to 95% through customizable suggested rules managed by your team. Monk also automates the submission of invoices to over 600 corporate accounts payable portals, highlighting only the exceptions that require your attention. With real-time analytics on aging, days sales outstanding (DSO), collection performance, and billed versus collected amounts, all data is exportable. Teams experience more than a 40% decrease in DSO, save approximately 26 hours each month, and can be operational in just days instead of months. Additionally, it integrates seamlessly with platforms like QuickBooks, NetSuite, Stripe, Salesforce, HubSpot, and many others.

ACH Payment Processing Yes 
Billing & Invoicing Yes 
Check Processing Yes 
Collections Management Yes 
Online Payment Processing Yes 
Overpayment Processing Yes 
Partial Payments Yes 
Receivables Ledger Yes 
Recurring Billing Yes 

AI Accounting

Monk leverages cutting-edge language models to tackle the challenges that arise in large-scale accounting operations. This includes effectively matching payments to invoices, interpreting customer communications, and taking appropriate actions based on their input. The cash application process employs a three-tiered approach: integrating your specific rules, using deterministic coding, and applying model reasoning to successfully manage scenarios such as blank wire transfers, partial payments, and multiple invoice remittances, achieving a match accuracy that begins at 80% and increases to 95%. The intelligent collections feature analyzes incoming emails to identify payment promises and disputes, providing context-driven responses rather than generic templates, which allows for the resolution of 90% of invoices autonomously. Furthermore, cash forecasting evaluates each invoice based on actual payment patterns instead of solely relying on standard net terms, dynamically adjusting as new commitments and disputes arise. A deterministic verification step scrutinizes every action prior to customer engagement, and a comprehensive audit trail logs all decisions made throughout the process.

AR Automation

Monk serves as an advanced AR automation solution tailored for expanding B2B enterprises. It streamlines the entire receivables process, from generating invoices to smart collections and cash application. The collections feature proactively addresses overdue invoices by utilizing context-driven communication through channels such as email, Slack, and voice, achieving a resolution rate of 90% without needing human involvement. For cash application, it effectively matches payments with an accuracy of 80%, which can increase to 95% when employing recommended rules. Additionally, the platform automates invoice submissions to over 600 accounts payable portals, including popular systems like Coupa and Ariba. Cash forecasting leverages historical payment behavior to provide insights into expected cash flow over 30, 60, and 90 days. Credit management integrates external signals alongside your payment history for a comprehensive overview. Dispute tracking meticulously documents each case, including financial impact, reason codes, and relevant context.

Automated Invoice Processing

Monk streamlines the entire invoice management process, from generation to collection and reconciliation. By integrating with your existing billing platforms (such as Stripe, HubSpot, or Salesforce) or ERP systems (like QuickBooks or NetSuite), Monk can automatically create invoices based on contract terms, deal information, or subscription timelines. Invoices are dispatched using your own domain and include your signature for a personalized touch. For clients that need to submit through a portal, Monk automatically uploads invoices to over 600 accounts payable portals, completing all necessary fields, attaching the invoice, and adding relevant comments. Portal statuses are monitored daily, ensuring that only genuine issues (like incorrect purchase orders or discrepancies in amounts) are forwarded to your team. In instances of overdue payments, Monk employs smart collection strategies that achieve a 24% higher response rate compared to traditional dunning processes. Additionally, incoming payments are matched effortlessly, and each invoice is tracked with a comprehensive audit trail from its creation to the final payment.

B2B Payment

Monk streamlines the entire process of B2B payments, starting from invoice generation to collection and reconciliation. Each invoice includes a secure payment link that allows for one-click payment without requiring login to a portal. Clients have the flexibility to pay using credit cards, ACH, or wire transfers, with payment options customizable for each client. For larger enterprise clients utilizing AP portals, Monk handles the submission of invoices to over 600 platforms, including Coupa, Ariba, Bill.com, and Tipalti, while also monitoring their status daily and highlighting any discrepancies. The cash application process effectively matches incoming payments, accommodating partial payments, overpayments, and remittances for multiple invoices, achieving an 80% match rate that can improve to 95%. Additionally, auto-pay enrollment enables customers to securely store their payment information for automated transactions.

Billing and Invoicing

Monk simplifies the process of converting signed agreements and finalized transactions into invoices seamlessly. By integrating with platforms like Stripe, HubSpot, Salesforce, or DocuSign, Monk intelligently extracts billing details, automatically generating invoices on a predetermined schedule (monthly, quarterly, or annually) and dispatching them from your own domain. All elements—including line items, discounts, taxes (managed via Anrok), and fees—are accurately processed. For businesses with recurring revenue, Monk manages subscription billing alongside auto-pay enrollment, allowing customers to securely store payment methods for timely charges. In cases of unpaid invoices, Monk's smart collections feature activates, employing follow-ups that consider the context of past interactions rather than relying on a generic template. Additionally, Monk can submit invoices to over 600 accounts payable portals such as Coupa and Ariba, streamlining enterprise billing by eliminating manual tasks. The cash application process ensures that payments are matched to invoices on the same day, completing the billing cycle. Real-time dashboards provide insights into billed versus collected amounts, aging accounts, and days sales outstanding (DSO).

Billing Portal No 
Contact Database Yes 
Contingency Billing No 
Customer Portal No 
Customizable Invoices Yes 
Dunning Management Yes 
Hourly Billing No 
Invoice History Yes 
Mobile Payments No 
Multi-Currency Yes 
Online Invoicing Yes 
Online Payments Yes 
Payment Processing Yes 
Project Billing No 
Recurring/Subscription Billing Yes 
Service Ticket Billing No 
Tax Calculator Yes 

Debt Collection

Monk is not a traditional debt recovery agency, but rather a proprietary accounts receivable automation solution designed to assist your finance department in diligently managing overdue invoices without the need for additional staffing. Its intelligent collection system analyzes incoming responses, identifies payment promises, addresses common objections, and tailors its communication style based on customer segments, ensuring that large enterprise accounts are approached with the appropriate level of urgency—rather than being treated like a minor $50 overdue bill. In cases where an invoice is disputed, Monk tracks it as a case with comprehensive context. If a contact's email bounces, the platform automatically shifts to the next available contact. Impressively, 90% of invoices are settled without needing escalation. Your team has the ability to set up custom playbooks, define escalation procedures, and establish exclusion criteria directly within the platform. Monk integrates seamlessly across email, Slack, and voice communications, maintaining a complete audit trail of all interactions.

Agency Management No 
Auto Dialer No 
Automated Notices Yes 
Callback Scheduling No 
Client Management Yes 
Commission Management No 
Compliance Management Yes 
Contact Management Yes 
Credit Bureau Reporting No 
In-House Collections Yes 
Payment Plans No 
Transaction Management Yes 

Invoice-to-Cash

Monk streamlines the complete invoice-to-cash process by automatically creating invoices from contracts or CRM transactions, dispatching them using your domain, and submitting them to over 600 accounts payable portals. It intelligently follows up on overdue invoices, reconciles payments upon receipt, and integrates all data back into your ERP system. The smart collections feature resolves 90% of outstanding invoices without the need for escalation by analyzing responses, identifying payment commitments, and adjusting communication styles according to customer relationships. The cash application process efficiently manages partial payments, overpayments, and multiple invoice remittances. With real-time analytics on aging, days sales outstanding (DSO), collections efficiency, and cash forecasting, your team can customize playbooks, escalation protocols, and matching criteria independently, without requiring vendor support. Customers typically experience a reduction of over 40% in DSO and a 2.4 times increase in available cash within the first quarter.

Product Features

Accounting

Accounts Payable Yes 
Accounts Receivable Yes 
Bank Reconciliation Yes 
Billing & Invoicing Yes 
CPA Firms No 
Cash Management Yes 
Cryptocurrency Support No 
Expense Tracking Yes 
Fixed Asset Management No 
Fund Accounting No 
General Ledger Yes 
Government No 
Multi-Currency No 
Nonprofits Yes 
Payroll Management No 
Project Accounting No 
Purchase Orders Yes 
Tax Management Yes 

Accounts Payable

Approval Process Control Yes 
Bank Reconciliation Yes 
Cash Management Yes 
Check Writing Yes 
Duplicate Payment Alert Yes 
Fraud Detection Yes 
General Ledger Entry Yes 
Vendor Management Yes 

Accounts Receivable

ACH Payment Processing Yes 
Billing & Invoicing Yes 
Check Processing Yes 
Collections Management Yes 
Online Payment Processing Yes 
Overpayment Processing Yes 
Partial Payments Yes 
Receivables Ledger Yes 
Recurring Billing Yes 

Auto Dealer Accounting

Buy-Here-Pay-Here Yes 
Collections Management Yes 
Expense Management Yes 
Financing Management Yes 
Inventory Management Yes 
Lease-Here-Pay-Here Yes 
Parts Management Yes 
Payroll Management Yes 
Recurring Billing Yes 
Sales Management Yes 
Sales Tax Management Yes 
Service Department Yes 

Billing and Invoicing

Billing Portal Yes 
Contact Database Yes 
Contingency Billing Yes 
Customer Portal Yes 
Customizable Invoices Yes 
Dunning Management Yes 
Hourly Billing Yes 
Invoice History Yes 
Mobile Payments Yes 
Multi-Currency Yes 
Online Invoicing Yes 
Online Payments Yes 
Payment Processing Yes 
Project Billing Yes 
Recurring/Subscription Billing Yes 
Service Ticket Billing Yes 
Tax Calculator Yes 

Bookkeeping

Accounts Payable Yes 
Accounts Receivable Yes 
Bank Reconciliation Yes 
Billing & Invoicing Yes 
Cash Management Yes 
Collections Yes 
Expense Tracking Yes 
Fixed Asset Management Yes 
General Ledger Yes 
Payroll Yes 
Revenue Recognition Yes 
Spend Management Yes 
Tax Management Yes 

Church Accounting

Accounts Payable Yes 
Accounts Receivable Yes 
Asset Management Yes 
Bank Reconciliation Yes 
Budgeting & Forecasting Yes 
Donation Management Yes 
Fund Accounting Yes 
General Ledger Yes 
Payroll Management Yes 

Construction Accounting

Accounts Payable Yes 
Accounts Receivable Yes 
Billing & Invoicing Yes 
Budgeting & Forecasting Yes 
Cash Management Yes 
Construction Breakdowns Yes 
General Ledger Yes 
Job Costing Yes 
Overrun Projections Yes 
Payroll Management Yes 
Purchase Order Management Yes 
Quotes / Estimates Yes 

Mileage Tracking

Business / Personal Travel Yes 
Cost Analysis Yes 
Employee Reimbursement Yes 
Expense Reports Yes 
GPS Tracking No 
Manager Workflow No 
Mileage Logging No 
Reporting Yes 

Payroll

401(k) Tracking Yes 
Attendance Management Yes 
Benefits Management Yes 
Check Printing Yes 
Compensation Management Yes 
Deductions Management Yes 
Direct Deposit Yes 
Multi-Country Yes 
Multi-State Yes 
Reporting/Analytics Yes 
Self Service Portal Yes 
Tax Compliance Yes 
Vacation / Leave Tracking Yes 
W-2 and 1099 Preparation Yes 
Wage Garnishment Yes 

Real Estate Accounting

Accounts Payable Yes 
Accounts Receivable Yes 
Bank Reconciliation Yes 
Commission Management Yes 
Contract Management Yes 
General Ledger Yes 
Mobile Access Yes 
Payroll Yes 
Property Development Management Yes 
Reporting / Analytics Yes 
Work Order Management Yes 

Recurring Billing

Customer Portal No 
Deferred Billing No 
Discount Management No 
Dunning Management Yes 
Invoice History Yes 
Multi-Currency Yes 
Multi-Period Recurring Billing Yes 
Payment Processing Yes 
Recurring Donations No 
Subscription Billing Yes 

Sales Tax

Address Validation No 
Audit Trail No 
Consumer Use Tax No 
Exemption Management Yes 
Tax Calculator Yes 
Tax Filing No 
Taxability Verification No 
Transaction Tracking Yes 
Value Added Tax (VAT) Yes 

School Accounting

Accounts Payable Yes 
Attendance Management No 
Billing & Invoicing Yes 
Budgeting & Forecasting Yes 
Class Loading Yes 
Fixed Asset Management Yes 
For Private Schools Yes 
Fund Accounting Yes 
General Ledger Yes 
K-12 Yes 
Payroll Management Yes 
Purchasing Yes 

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