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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Monact enables businesses to gather customer feedback and reviews by utilizing a QR code featured on a card inserted inside the customer's order packaging. By creating a concise survey, downloading a print-ready PDF, and placing the card within the shipment, sellers can prompt buyers to scan the code while the box is still open, allowing them to respond to questions before being directed to a screen that showcases various review platforms. The responses and scanning activity are then compiled and presented on a dashboard as customers open their orders. This service is specifically tailored for sellers on Amazon, Etsy, eBay, and Shopify who lack the capacity to email their customers directly; thus, the card inside the package serves as their sole communication channel. Each campaign can either be structured as a survey—featuring scoring, multiple choice, or open-ended questions displayed one at a time—or as a direct reviews campaign that takes buyers straight to their preferred review sites, with the flexibility to alternate between formats without the need for reprinting. Notably, Monact does not restrict reviews based on responses; every customer accesses the same concluding screen regardless of their feedback. Additionally, data responses can be exported in CSV format, and a free plan is available, which includes the first 250 printed cards for those who opt for a paid subscription. Moreover, this innovative approach fosters genuine customer engagement and enhances the overall purchasing experience.

Description

Reviewsion is a Shopify application designed for sellers operating on platforms like Etsy or eBay who wish to integrate marketplace feedback directly into their Shopify stores. The app facilitates the importation of reviews, aligning them with Shopify products based on SKU or title, and showcases them in various customizable widgets, which can include both photo and video testimonials. Merchants benefit from a centralized dashboard for managing their reviews, along with automated requests sent to customers post-purchase to encourage additional feedback. Furthermore, the app employs AI technology to analyze customer comments and insights. The Pro version enhances functionality by incorporating automatic synchronization with Etsy and eBay, enabling review translation, and implementing moderation features that filter out potentially inappropriate content for further examination. Additionally, Reviewsion allows sellers to link ChatGPT or Claude via a read-only access point to inquire about customer feedback. Notably, there is no need for a browser extension to facilitate the connection with Etsy and eBay, making the integration process seamless and user-friendly. This comprehensive tool empowers merchants to harness valuable customer insights to improve their offerings and enhance their storefronts.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Etsy No 
Shopify No 
eBay No 

Integrations

Etsy Yes 
Shopify Yes 
eBay Yes 

Pricing Details

£39/month
Free Trial No 
Free Version Yes 

Pricing Details

$9/month
A free plan and a free trial are available. Standard is $9/month, and Pro is $19/month.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Monact (Thrilla Digital LTD)

Founded

2026

Country

United Kingdom

Website

monact.co

Vendor Details

Company Name

Reviewsion

Founded

2024

Country

Singapore

Website

www.reviewsion.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

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