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Description
Monact enables businesses to gather customer feedback and reviews by utilizing a QR code featured on a card inserted inside the customer's order packaging. By creating a concise survey, downloading a print-ready PDF, and placing the card within the shipment, sellers can prompt buyers to scan the code while the box is still open, allowing them to respond to questions before being directed to a screen that showcases various review platforms. The responses and scanning activity are then compiled and presented on a dashboard as customers open their orders.
This service is specifically tailored for sellers on Amazon, Etsy, eBay, and Shopify who lack the capacity to email their customers directly; thus, the card inside the package serves as their sole communication channel. Each campaign can either be structured as a survey—featuring scoring, multiple choice, or open-ended questions displayed one at a time—or as a direct reviews campaign that takes buyers straight to their preferred review sites, with the flexibility to alternate between formats without the need for reprinting. Notably, Monact does not restrict reviews based on responses; every customer accesses the same concluding screen regardless of their feedback. Additionally, data responses can be exported in CSV format, and a free plan is available, which includes the first 250 printed cards for those who opt for a paid subscription. Moreover, this innovative approach fosters genuine customer engagement and enhances the overall purchasing experience.
Description
Reviewsion is a Shopify application designed for sellers operating on platforms like Etsy or eBay who wish to integrate marketplace feedback directly into their Shopify stores. The app facilitates the importation of reviews, aligning them with Shopify products based on SKU or title, and showcases them in various customizable widgets, which can include both photo and video testimonials. Merchants benefit from a centralized dashboard for managing their reviews, along with automated requests sent to customers post-purchase to encourage additional feedback. Furthermore, the app employs AI technology to analyze customer comments and insights. The Pro version enhances functionality by incorporating automatic synchronization with Etsy and eBay, enabling review translation, and implementing moderation features that filter out potentially inappropriate content for further examination. Additionally, Reviewsion allows sellers to link ChatGPT or Claude via a read-only access point to inquire about customer feedback. Notably, there is no need for a browser extension to facilitate the connection with Etsy and eBay, making the integration process seamless and user-friendly. This comprehensive tool empowers merchants to harness valuable customer insights to improve their offerings and enhance their storefronts.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Etsy
No
Shopify
No
eBay
No
Pricing Details
£39/month
Free Trial
No
Free Version
Yes
Pricing Details
$9/month
A free plan and a free trial are available. Standard is $9/month, and Pro is $19/month.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Monact (Thrilla Digital LTD)
Founded
2026
Country
United Kingdom
Website
monact.co
Vendor Details
Company Name
Reviewsion
Founded
2024
Country
Singapore
Website
www.reviewsion.com
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No