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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Monact enables businesses to gather customer feedback and reviews by utilizing a QR code featured on a card inserted inside the customer's order packaging. By creating a concise survey, downloading a print-ready PDF, and placing the card within the shipment, sellers can prompt buyers to scan the code while the box is still open, allowing them to respond to questions before being directed to a screen that showcases various review platforms. The responses and scanning activity are then compiled and presented on a dashboard as customers open their orders. This service is specifically tailored for sellers on Amazon, Etsy, eBay, and Shopify who lack the capacity to email their customers directly; thus, the card inside the package serves as their sole communication channel. Each campaign can either be structured as a survey—featuring scoring, multiple choice, or open-ended questions displayed one at a time—or as a direct reviews campaign that takes buyers straight to their preferred review sites, with the flexibility to alternate between formats without the need for reprinting. Notably, Monact does not restrict reviews based on responses; every customer accesses the same concluding screen regardless of their feedback. Additionally, data responses can be exported in CSV format, and a free plan is available, which includes the first 250 printed cards for those who opt for a paid subscription. Moreover, this innovative approach fosters genuine customer engagement and enhances the overall purchasing experience.

Description

Our goal is to enhance transparency within the B2B software industry. We are currently experiencing a remarkable era of software innovation, providing us with an abundance of choices. However, the sheer number of options can make the process of selecting the ideal software for your company feel overwhelming and tedious. Savvy consumers often rely on reviews for guidance, but since no two businesses have identical needs, many reviews simply reflect personal opinions. Instead of depending on subjective viewpoints, our team of specialists emphasizes concrete facts and features to assist you in identifying the software that best suits your business requirements. The right software choice can significantly influence the success of modern enterprises, making it crucial to choose wisely. In summary, we handle the research and eliminate the clutter so that you can focus on what truly matters. Additionally, our commitment to providing detailed insights ensures that you are well-informed before making any decisions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Adobe Marketo Engage No 
AskNicely No 
Google Analytics No 
Google Workspace No 
HubSpot CRM No 
HubSpot Customer Platform No 
HubSpot Marketing Hub No 
Jira No 
Jira Work Management No 
Keap No 
MYOB No 
Microsoft Excel No 
NetSuite No 
QuickBooks Online No 
QuickBooks Online Advanced No 
Salesforce No 
Xero No 
Zendesk No 
Zoho CRM No 

Integrations

Adobe Marketo Engage Yes 
AskNicely Yes 
Google Analytics Yes 
Google Workspace Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
HubSpot Marketing Hub Yes 
Jira Yes 
Jira Work Management Yes 
Keap Yes 
MYOB Yes 
Microsoft Excel Yes 
NetSuite Yes 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
Salesforce Yes 
Xero Yes 
Zendesk Yes 
Zoho CRM Yes 

Pricing Details

£39/month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Monact (Thrilla Digital LTD)

Founded

2026

Country

United Kingdom

Website

monact.co

Vendor Details

Company Name

Results.com

Founded

2013

Country

New Zealand

Website

www.results.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Alternatives

FeedbackFive Reviews

FeedbackFive

eComEngine

Alternatives