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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Whether you're operating a distribution hub or seeking to incorporate e-commerce fulfillment strategies within your retail infrastructure, labor management software (LMS) serves as a crucial resource for boosting employee efficiency and upholding excellent customer service standards. Honeywell Intelligrated's Momentum labor management software is specifically crafted to tackle the numerous challenges linked to labor management, aiming to enhance workforce productivity while also reducing labor expenses. This innovative software offers real-time insights that allow for precise measurement, management, and planning of labor allocations in warehouses, thereby elevating productivity, efficiency, and the overall performance of facilities in high-demand distribution and manufacturing environments. With its adaptable reporting capabilities, comprehensive analytics, and streamlined executive dashboards, Momentum Labor is designed to foster ongoing advancements in productivity and significant decreases in labor costs. As a result, businesses can not only respond efficiently to changing market demands but also ensure that their operations remain competitive and sustainable over time.

Description

cc-Modeler Professional Software offers robust tools designed to enhance the efficiency and scheduling of call centers, regardless of their size. This software streamlines staffing processes, allowing you to boost service quality, pinpoint staffing deficiencies, and ultimately create a more positive experience for your customers. It is ideal for any entity that manages incoming calls, including call centers, help desks, and support teams. The platform helps you accurately determine your staffing requirements for various times throughout the day, accommodating multiple shifts and scheduled breaks to optimize agent schedules and coverage effectively. Additionally, it provides comprehensive performance analytics aligned with your service level objectives, helping to minimize agent overload and improve overall call center productivity. By reducing average speed of answer (ASA) and enhancing consistency in service delivery, you can significantly lower the rate of abandoned calls, thereby elevating customer satisfaction levels. By utilizing cc-Modeler, organizations can not only streamline their operations but also foster a more responsive and customer-centric environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Switch Automation

Integrations

Switch Automation

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Honeywell

Founded

1906

Country

United States

Website

www.intelligrated.com

Vendor Details

Company Name

KoolToolz.com

Website

kooltoolz.com

Product Features

Supply Chain Management

Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Product Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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