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Description
An integrated multi-channel digital distribution platform is essential for achieving cohesive operations and engagement throughout both traditional and digital supply chains, enabling businesses to reach a broader market and succeed in the digital landscape. The shift towards digital is reshaping the consumer goods sector significantly. The increased influence of consumers—stemming from their diverse choices, the abundance of information available, and their amplified voices through social media—compels manufacturers to prioritize the end consumer and their overall experience. Building strong partnerships with channel partners is vital to enhance supply chain value. These partners are instrumental in ensuring product availability at purchase locations, expanding distribution networks, investing working capital, minimizing delivery costs, and refining competitive market insights. Furthermore, transforming the traditional supply chain into a comprehensive end-to-end value chain is essential for organizations to collaborate effectively and compete successfully in the digital economy. This transformation not only fosters innovation but also drives sustainable growth in an ever-evolving marketplace.
Description
ServiceNetwork™, which unifies and simplifies contract service for Authorizers and Service Providers, is called ServiceNetwork. A program to manage and onboard a provider network. It also allows you to view and track services in progress. An Authorizer will guide you through the process of receiving, servicing, reporting back, and setting up a workflow. A portal that allows consumers to request services, choose locations, schedule appointments, and track service status. Appointment scheduling and consumer engagement. Connection to the Service Provider network. Qualification of the provider and the location. Technician-led workflows. Adjudication and resolution. There are more than 2000+ walk-in service centers in North America and mail-in depots. The majority of these locations are owned by large and medium-sized retail brands. These service providers are already available on our platform and can be quickly onboarded. You can add additional partners through our provider portal, our application, or integrate through our service provider API.
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sonata Software
Country
India
Website
www.sonata-software.com/ip/industry-platforms/modern-distribution
Vendor Details
Company Name
ServiceCentral
Founded
1991
Country
United States
Website
servicecentral.com/products/servicenetwork/
Product Features
Product Features
Warranty Management
Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking