Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Expert Service Solutions offers a cloud-based field service management application called Mobile Service (MS), designed to be scalable and cater to repair, service, maintenance, and construction needs. This application empowers field personnel by providing exceptional customer support, real-time job status notifications, and the ability to efficiently oversee ticket management, route optimization, timesheets, service records, and payment processing all while in the field. With Mobile Service, organizations of all sizes can gain comprehensive oversight of essential operations such as scheduling, dispatching, GPS tracking, materials oversight, and customer relationship management, among many other features. The robust functionality of this tool not only streamlines operations but also enhances overall productivity for teams in various industries.
Description
Increase your sales, elevate your marketing strategies, and enhance your customer service capabilities through a unified cloud-based platform. With Prosoftly, you can efficiently oversee your sales operations, securely store customer information, foster strong business relationships, leverage the benefits of marketing automation, and assess your sales effectiveness all in one place. Prosoftly CRM operates on a subscription model that persists until you decide to cancel, with automatic renewals occurring at the end of each billing cycle, ensuring you're always covered for the next term. All activities related to tickets are meticulously recorded, allowing others to access and review the corporate memory without needing to inquire about the status of any specific ticket. You can effortlessly track the status of all tickets using the intuitive drag-and-drop progress board, making it simple to manage tasks and workflows efficiently. This streamlined approach not only saves time but also enhances collaboration across your team.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
No
Gmail
No
Google Calendar
No
LinkedIn
No
Mailchimp
No
QuickBooks Online
No
SendGrid
No
Stripe
No
Integrations
Facebook
Yes
Gmail
Yes
Google Calendar
Yes
LinkedIn
Yes
Mailchimp
Yes
QuickBooks Online
Yes
SendGrid
Yes
Stripe
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$7 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Expert Service Solutions
Founded
2003
Country
United States
Website
www.expertservicesolutions.com
Vendor Details
Company Name
Prosoftly
Country
United States
Website
www.prosoftly.com
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No