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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Mobile Reach offers a versatile mobile enterprise application platform designed to enhance and streamline service delivery specifically for IT and field service teams. With our renowned mobile platform and comprehensive applications, field technicians can boost their productivity, improve customer interactions, and enable IT and field service leaders to enhance revenue streams and overall profitability. Organizations focused on service can swiftly implement customizable mobile applications that integrate smoothly with existing enterprise mobile systems to empower their field personnel. Technicians can access process-oriented enterprise mobile apps in the field rapidly, eliminating the need for any coding expertise. This capability allows for the seamless integration of ServiceNow, BMC Remedy, Cherwell, SAP, ERPs, CRMs, and other back-end systems into the field operations, thereby optimizing efficiency and service quality. As a result, businesses can respond more effectively to customer needs and adapt to market changes with agility.

Description

ServiceNow can automate data extraction and workflow connectivity for IT service professionals. Perhaps you are pulling data from the business into a data warehouse or your users want to use their preferred BI tools to run analytics. You may be looking for a simplified way to pass work to external service providers or departments without duplicating effort. This will allow you to keep track of progress and provide visibility into service levels. Perspectium solutions enable ServiceNow customers to move tens or millions of records every single day for a variety reasons. We offer the only way to do this, as a fully managed service (just as ServiceNow), with a minimal performance impact.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ServiceNow No 
Sherweb No 

Integrations

ServiceNow Yes 
Sherweb Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Mobile Reach

Founded

2006

Country

United States

Website

mobilereach.com

Vendor Details

Company Name

Idera

Founded

2000

Country

United States

Website

www.perspectium.com

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database No 
Dispatch Management No 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates No 
Routing Yes 
Scheduling No 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Integration

Dashboard Yes 
ETL - Extract / Transform / Load No 
Metadata Management No 
Multiple Data Sources Yes 
Web Services Yes 

Alternatives

Alternatives

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