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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Globema’s Mobile HeatGrid represents an innovative, mobile-centric solution that revolutionizes heating network operations by automating task generation for field technicians, enhancing planning efficiency, and allowing for real-time progress tracking. This system combines a dispatcher’s interface, a mobile app for technicians, and a GIS framework, fostering a cohesive environment for managing fieldwork effectively. By automatically creating tasks and gathering data on-site, it offers timely status updates as jobs progress, thereby converting conventional methods into a fluid digital workflow. Tailored specifically for district heating providers, Mobile HeatGrid utilizes GIS mapping, which allows dispatchers to allocate and oversee tasks based on accurate geospatial data, while technicians are equipped with concise, step-by-step guidance on their mobile devices. Furthermore, it facilitates complete digitization of heating network evaluations, field inspections, and maintenance operations, significantly cutting down on manual data entry and promoting real-time collaboration among teams. This comprehensive approach not only boosts operational efficiency but also enhances the overall quality of service provided to customers.

Description

mobileX-Dispatch displays all resources, the current planning overview and system messages to the dispatcher in one place. You can personalize your view and have orders displayed on a map, calendar, Gantt chart or list. MobileX-dispatch uses the order information to determine the skills required for the job. The dispatcher can see who is available to complete the job by looking at the list of qualified technicians. The map view shows the dispatcher which technician is closest to the job. The dispatcher can schedule the appointment with the customer using the module "appointment". mobileX-Dispatch allows dispatchers to view all possible execution dates in a tabular format. The dispatcher can assign priority to the parameters "additional travel times", "utilization" or "appointment".

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Globema

Founded

1997

Country

Poland

Website

www.globema.com/portfolio/mobile-heatgrid/

Vendor Details

Company Name

mobileX

Founded

2000

Country

Germany

Website

www.mobilexag.de/en/software-for-resource-planning

Product Features

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

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