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features
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support

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Description

Design tailor-made in-app tours to enhance the visitor experience by substituting outdated audio guides with the smartphones they already carry. Transform your app into a personal tour guide that opens up a universe of exploration beyond the confines of your museum. As generating new revenue becomes increasingly crucial, leverage the opportunity to remind visitors of the advantages of museum membership, encourage donations, or prompt them to contribute before they leave through an easily accessible “donate now” feature within your app. Seamlessly update and manage all app content through your Cuseum dashboard, allowing for immediate changes in just seconds. Enrich your visitors' educational journey by incorporating diverse content such as images, videos, and audio, enhancing their digital learning experience. Additionally, these personalized tours can foster a deeper connection between visitors and the museum, encouraging repeat visits and ongoing support.

Description

SmartCompanion delivers digital audio tours for museums, historical landmarks, exhibitions, and various attractions for visitors. The accompanying app showcases tour locations through text, images, and audio content, facilitating navigation via lists, numbered points, or maps. Users are able to download materials for offline access and can listen using their smartphones or tablets, with or without the use of headphones. Cultural organizations utilize this web-based platform to create, manage, and update tour content, tailor the app’s branding, and provide tours in different languages. Additionally, features like AI-driven translation and text-to-speech capabilities allow for the development of further language options, while existing audio files can be repurposed. SmartCompanion also offers a complimentary, self-hosted open-source version alongside a managed service plan that includes hosting, a content management system, ongoing maintenance, and customer support. This flexibility ensures that both institutions and visitors can have a more enriching experience while exploring cultural sites.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

€599/year
The Managed Plan costs €599 per year and includes a content management system, hosting, maintenance, support and custom branding. The open-source Community Edition is free and self-managed. A free trial is offered.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cuseum

Founded

2014

Country

United States

Website

cuseum.com/mobile-engagement

Vendor Details

Company Name

SmartCompanion

Founded

2021

Country

Germany

Website

smartcompanion.app

Product Features

Mobile Learning

Academic / Education Yes 
Asynchronous Learning No 
Blended Learning Yes 
Built-In Course Authoring No 
Certification Management No 
Content Management Yes 
Corporate / Business No 
Employee Training No 
Engagement Monitoring Yes 
Gamification Yes 
Media Management No 
Skills Tracking No 
Social Learning Yes 
Student Portal No 
Synchronous Learning No 
Testing / Assessments No 
Training Companies No 
Video Conferencing No 
Virtual Classroom No 
eCommerce Yes 

Product Features

Museum

Collections Management No 
Event Management No 
Exhibit Management No 
Gift Shop POS No 
Grant Management No 
Insurance Management No 
Membership Management No 
Ticketing No 

Tour Operator

Accommodation Booking No 
Activities Booking No 
Central Reservation System No 
Coach Booking No 
Custom Packages No 
Customer Management No 
GDS / OTA Integration No 
Itinerary Creation No 
Multi-Day Tours No 
Payment Processing No 
Price / Margin Management No 
Promotions Management No 
Quote Management No 
Reservations Management No 
Vendor Management No 
Website Management No 

Alternatives

Alternatives

No Alternatives
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