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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Harness the potential of your most devoted customers with Moast, which bridges the gap between shoppers and your current clientele to facilitate genuine, tailored shopping journeys. This innovative platform draws in a fresh demographic of shoppers who value the chance to inquire, learn, and engage with products prior to making online purchases. You can now provide a comprehensive retail experience wherever your customers may be, eliminating the need for expensive physical stores. By encouraging buyers to select the right items on their first attempt, you can significantly reduce return expenses. Unlike typical online reviews, Moast allows potential customers to engage in candid discussions with actual users about the real-life experience of your products. This interaction equips shoppers with the necessary insights to make informed decisions, thus minimizing the perceived risks of online shopping. Additionally, by creating opportunities for potential buyers to experience products firsthand, you can further expand your reach to new shoppers. Remarkably, brands that utilize Moast have reported that an average of 31% of their existing customers transition into hosts, enhancing the authenticity of the shopping experience. This unique approach not only amplifies customer engagement but also fosters a community of trust and support around your brand.

Description

Wingman enables e-commerce platforms to connect consumers with product specialists for live one-on-one consultations, allowing shoppers to make informed purchase decisions in mere moments. Rather than leaving customers to navigate static product pages or limited text-based support, Wingman enhances a store's existing customer service tools by introducing proactive shopping assistance. The platform features a selection of vetted experts who can field product inquiries, clarify features, offer recommendations, and assist customers in making the right selection for their needs. Designed to foster interactivity, it aims to boost conversion rates, facilitate upselling and cross-selling opportunities, and minimize returns by providing tailored, personal support before a purchase is finalized. Wingman transcends the constraints of text communication through one-way video calls, enabling experts to respond to queries, elucidate features, or demonstrate products live, all while keeping the customer's camera off by default. Additionally, the co-browsing feature allows experts and shoppers to synchronize their browsing experience, working collaboratively to discover the ideal product tailored to the customer's preferences. This innovative approach not only enhances the shopping experience but also builds customer confidence in their purchasing decisions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook No 
Facebook Ads No 
GitHub No 
Gmail No 
Google Sheets No 
Google Slides No 
HubSpot CRM No 
Instagram No 
Instagram Ads No 
Jira No 
LinkedIn No 
Meta Ads No 
QuickBooks Online No 
Salesforce No 
Semrush No 
Slack No 
Stripe No 
Telegram No 
WhatsApp No 
X (Twitter) No 

Integrations

Facebook Yes 
Facebook Ads Yes 
GitHub Yes 
Gmail Yes 
Google Sheets Yes 
Google Slides Yes 
HubSpot CRM Yes 
Instagram Yes 
Instagram Ads Yes 
Jira Yes 
LinkedIn Yes 
Meta Ads Yes 
QuickBooks Online Yes 
Salesforce Yes 
Semrush Yes 
Slack Yes 
Stripe Yes 
Telegram Yes 
WhatsApp Yes 
X (Twitter) Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$1 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Moast

Country

Canada

Website

www.moast.io

Vendor Details

Company Name

Emergent

Founded

2024

Country

United States

Website

getwingman.com

Product Features

Product Features

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