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Description
Mizu Softphone Modern is a versatile VoIP softphone that operates on the widely-adopted SIP protocol, ensuring compatibility with a majority of SIP devices, PBXs, and VoIP service providers thanks to the Mizutech JVoIP SIP/media engine. It boasts a highly adaptable user interface designed for modern needs, adhering to open standards. Users are greeted with a convenient homepage that highlights their frequently contacted individuals, streamlining communication. The application is designed for ease of use, showcasing a simplified settings interface alongside an organized contact list and call history. It integrates unified communication features like chat and SMS, while supporting a variety of codecs such as G.729 and OPUS HD Audio. Additional enhancements improve audio quality through technologies like QoS, PLC, VAD, AGC, and AEC. Standard VoIP functionalities include the ability to transfer, hold, mute, forward calls, and set up conferences. For business purposes, it offers features like peer-to-peer connections, callback options, recharge capabilities, balance displays, and SMS management. Furthermore, it includes extra functionalities like video calling, screen sharing, file transfers, and more, along with CRM and click-to-call integration through its webphone. Enhanced security measures such as TLS/SRTP and built-in VoIP tunneling and encryption ensure data safety. The softphone is also customizable for branding purposes, along with straightforward provisioning options for users.
Description
VoIP represents a sophisticated method of business communication that is particularly beneficial for contact centers. VoIPTech Solutions offers a comprehensive Voice Over Internet Protocol (VoIP) solution that serves contact centers globally. Our team of VoIP specialists aids in the efficient management of contact centers, enhancing the overall productivity of agents. We provide tailored VoIP solutions that are budget-friendly, encouraging start-up contact centers to thrive in a competitive landscape. With our services, you will experience seamless VoIP communication without the need for traditional phone lines, enabling effective remote management of your agents. VoIP technology is more economical than conventional communication methods, as it leverages internet protocols to create business connections across long distances. We deliver feature-rich VoIP services designed to ensure an effective contact center experience. Moreover, our VoIP offerings can be adapted based on the specific size and needs of your contact center, allowing for flexibility and scalability as your business grows.
API Access
Has API
API Access
Has API
Integrations
Magento
WordPress
Pricing Details
$49 one-time payment
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mizutech
Country
Romania
Website
www.mizu-voip.com/Software/Softphones/Windowssoftphone/WindowsSoftphoneModern.aspx
Vendor Details
Company Name
VoIPTech Solutions
Founded
2017
Country
India
Website
voiptechsolutions.in/solutions/contact-center-solution/
Product Features
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics