Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Mizu Softphone Modern is a versatile VoIP softphone that operates on the widely-adopted SIP protocol, ensuring compatibility with a majority of SIP devices, PBXs, and VoIP service providers thanks to the Mizutech JVoIP SIP/media engine. It boasts a highly adaptable user interface designed for modern needs, adhering to open standards. Users are greeted with a convenient homepage that highlights their frequently contacted individuals, streamlining communication. The application is designed for ease of use, showcasing a simplified settings interface alongside an organized contact list and call history. It integrates unified communication features like chat and SMS, while supporting a variety of codecs such as G.729 and OPUS HD Audio. Additional enhancements improve audio quality through technologies like QoS, PLC, VAD, AGC, and AEC. Standard VoIP functionalities include the ability to transfer, hold, mute, forward calls, and set up conferences. For business purposes, it offers features like peer-to-peer connections, callback options, recharge capabilities, balance displays, and SMS management. Furthermore, it includes extra functionalities like video calling, screen sharing, file transfers, and more, along with CRM and click-to-call integration through its webphone. Enhanced security measures such as TLS/SRTP and built-in VoIP tunneling and encryption ensure data safety. The softphone is also customizable for branding purposes, along with straightforward provisioning options for users.
Description
PhingooCRM is a cutting-edge cloud-based platform for managing customer relationships, specifically tailored for contemporary call and contact centers, and it provides a user-friendly interface alongside AI-optimized features to enhance productivity and efficiency in demanding settings. This platform centralizes the management of contact lists, oversees campaign activities, and streamlines helpdesk operations while enabling dynamic script modifications, intelligent list filtering—including blacklist and redlist controls—and incorporates VoIP capabilities with features like predictive dialing and preview modes. It offers real-time dashboards, campaign tracking, and in-depth reporting along with analytics that reveal valuable insights into customer behavior and sales patterns. PhingooCRM accommodates various user roles, including agents, supervisors, and administrators, equipping them with customized dashboards and specialized tools. By seamlessly integrating CRM functions with VoIP technology, it ensures high-quality telephony through direct SIP trunks, automatic call recordings, shared calendars, and visibility into contact histories, all while maintaining secure data management with reliable backups. Moreover, the platform continuously evolves to meet the changing needs of call centers, ensuring that users remain equipped with the latest tools to enhance their operations.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$49 one-time payment
Free Trial
No
Free Version
No
Pricing Details
€29.90 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Mizutech
Country
Romania
Website
www.mizu-voip.com/Software/Softphones/Windowssoftphone/WindowsSoftphoneModern.aspx
Vendor Details
Company Name
PhingooCRM
Founded
2005
Country
France
Website
phingoocrm.com
Product Features
Softphone
Audio / Video Conferencing
Yes
Call Logging
No
Call Recording
Yes
Call Transfer
No
Caller Identification
No
Chat / Messaging
No
Contact Management
Yes
Fax Management
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No