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Description

Miva is an innovative e-commerce platform that modern enterprise businesses can use. Miva is fully integrated and customizable and combines all the management systems required to run a successful enterprise, including ERP, OMS and CRM. Miva offers many features, including the ability to display products, optimize search rankings, configure a catalog, run promotions, engage buyers, manage orders, convert sales, monitor inventory, process returns, automate workflows, synchronize channels, and analyze performance. Miva helps B2B sellers and B2C online buyers increase their web store revenue. It improves their path to purchase, drives higher conversion rates, higher average order values, reduces operating costs, and increases their overall profit. This is possible because we provide your customer with an ecommerce web shop that is flexible and adaptable, which can be easily modified as their business grows.

Description

For ecommerce retailers, shipment data only matters if it leads to the right customer or operational response. WISMOlabs brings order details, carrier activity, timing, customer context, and retailer-defined policies together before choosing what happens next. Depending on the situation, the platform can send or suppress an email or SMS update, change a branded tracking page, trigger a webhook, or route work into another system. The result is more than package tracking. CX, support, and ecommerce operations teams receive live delivery visibility, exception handling, analytics, configurable communications, returns management, and delivery-aware review orchestration in one post-purchase platform. Typical customers report 70-90% fewer "Where is my order?" inquiries. WISMOlabs fits brands processing roughly 500-20,000 or more monthly shipments and connects with Shopify, BigCommerce, WooCommerce, and Magento, as well as API-based and custom implementations.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

CartStack Yes 
EBizCharge Yes 
Foursixty No 
Ivno Yes 
Klaviyo No 
Magento No 
Microsoft Dynamics SL Yes 
Salesforce No 
ShipMonk Yes 
Shopify Plus No 
SkuVault Yes 
Square Appointments Yes 
Square POS Yes 
Square for Retail Yes 
Synt Yes 
Tapfiliate Yes 
TrueLoyal Yes 
Zenbridge Yes 
Zonos Yes 
eFulfillment Service Yes 

Integrations

CartStack No 
EBizCharge No 
Foursixty Yes 
Ivno No 
Klaviyo Yes 
Magento Yes 
Microsoft Dynamics SL No 
Salesforce Yes 
ShipMonk No 
Shopify Plus Yes 
SkuVault No 
Square Appointments No 
Square POS No 
Square for Retail No 
Synt No 
Tapfiliate No 
TrueLoyal No 
Zenbridge No 
Zonos No 
eFulfillment Service No 

Pricing Details

Call for Pricing 800-608-6482.
Free Trial No 
Free Version No 

Pricing Details

$0.01-$0.15 per shipment
All WISMOlabs platform capabilities are included. Pricing is based on monthly shipment volume, with rates ranging from $0.15 to $0.01 per shipment as volume increases. Monthly minimums and commercial terms vary by customer, shipment volume, and implementation requirements. Contact WISMOlabs for a tailored quote.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Miva

Founded

1997

Country

United States

Website

www.miva.com

Vendor Details

Company Name

WISMOlabs

Founded

2018

Country

United States

Website

wismolabs.com

Product Features

eCommerce

CRM Yes 
Catalog Management Yes 
Channel Management Yes 
Customer Accounts Yes 
Data Security Yes 
Email Marketing Yes 
Inventory Management Yes 
Kitting Yes 
Loyalty Program Yes 
Mobile Access Yes 
Multi-Store Management Yes 
Order Management Yes 
Product Configurator Yes 
Promotions Management Yes 
Returns Management Yes 
Reviews Management Yes 
SEO Management Yes 
Shopping Cart Yes 
Templates Yes 

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management Yes 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate Yes 
For Freight No 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

Alternatives

Alternatives