Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Mirus specializes in data management and custom reporting solutions tailored for the restaurant sector. Our team seamlessly integrates and organizes data from various systems for multi-unit dining establishments. Since our inception in 1999, we have focused on enhancing business performance through customized data warehousing, robust reporting filters, automated calculations, notifications, and exceptional customer service. With a strong dedication to the restaurant industry, we are likely to have addressed the reporting challenges you encounter. We offer a holistic solution, guiding and advising clients from their initial setup through the various stages of their growth. Our commitment to constant improvement means that our developers frequently enhance the reporting engine at no extra cost. Explore our integration options and discover how our intuitive Report Writer allows you to effortlessly create impactful reports tailored to your needs, ensuring your business stays ahead. Additionally, we pride ourselves on our ability to adapt to the evolving demands of the industry, ensuring our clients always have access to the latest tools and technologies.
Description
Oversee every stage of your customers' journey—from your brand's mission and service delivery to their overall satisfaction—to achieve your business goals and aspire to even greater heights. Implement an intuitive and mobile-friendly review system that captures real-time customer satisfaction across all digital platforms. Link immediate customer feedback data to business results, allowing for informed modifications either by shift or on a larger scale. Gain comprehensive, live insights into your brand's performance across various venues to evaluate its influence on Net Promoter Score (NPS) and customer satisfaction, enabling targeted enhancements where it matters most for your experience management and financial success. Collaborate across teams, from Marketing to General Management, to delegate tasks, address complaints, share important visuals, and ensure every interaction is resolved effectively. Dive deep to discover the underlying reasons for customer satisfaction, revealing the motivation behind each score and paving the way for continuous improvement. By understanding these insights, businesses can proactively enhance their strategies and foster stronger customer relationships.
API Access
Has API
No
API Access
Has API
No
Integrations
FairPlanner
Yes
Figures
Yes
Kombo
Yes
Mosaic by MethodWorx
No
Olo
No
Primo
Yes
Staffcloud
Yes
Vita Mojo
No
me&u
No
Integrations
FairPlanner
No
Figures
No
Kombo
No
Mosaic by MethodWorx
Yes
Olo
Yes
Primo
No
Staffcloud
No
Vita Mojo
Yes
me&u
Yes
Pricing Details
$50 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Mirus Restaurant Solutions
Founded
1999
Country
United States
Website
www.mirus.com
Vendor Details
Company Name
Yumpingo
Country
United States
Website
www.yumpingo.com
Product Features
Product Features
Experience Management
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No