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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Mirus specializes in data management and custom reporting solutions tailored for the restaurant sector. Our team seamlessly integrates and organizes data from various systems for multi-unit dining establishments. Since our inception in 1999, we have focused on enhancing business performance through customized data warehousing, robust reporting filters, automated calculations, notifications, and exceptional customer service. With a strong dedication to the restaurant industry, we are likely to have addressed the reporting challenges you encounter. We offer a holistic solution, guiding and advising clients from their initial setup through the various stages of their growth. Our commitment to constant improvement means that our developers frequently enhance the reporting engine at no extra cost. Explore our integration options and discover how our intuitive Report Writer allows you to effortlessly create impactful reports tailored to your needs, ensuring your business stays ahead. Additionally, we pride ourselves on our ability to adapt to the evolving demands of the industry, ensuring our clients always have access to the latest tools and technologies.

Description

Oversee every stage of your customers' journey—from your brand's mission and service delivery to their overall satisfaction—to achieve your business goals and aspire to even greater heights. Implement an intuitive and mobile-friendly review system that captures real-time customer satisfaction across all digital platforms. Link immediate customer feedback data to business results, allowing for informed modifications either by shift or on a larger scale. Gain comprehensive, live insights into your brand's performance across various venues to evaluate its influence on Net Promoter Score (NPS) and customer satisfaction, enabling targeted enhancements where it matters most for your experience management and financial success. Collaborate across teams, from Marketing to General Management, to delegate tasks, address complaints, share important visuals, and ensure every interaction is resolved effectively. Dive deep to discover the underlying reasons for customer satisfaction, revealing the motivation behind each score and paving the way for continuous improvement. By understanding these insights, businesses can proactively enhance their strategies and foster stronger customer relationships.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

FairPlanner Yes 
Figures Yes 
Kombo Yes 
Mosaic by MethodWorx No 
Olo No 
Primo Yes 
Staffcloud Yes 
Vita Mojo No 
me&u No 

Integrations

FairPlanner No 
Figures No 
Kombo No 
Mosaic by MethodWorx Yes 
Olo Yes 
Primo No 
Staffcloud No 
Vita Mojo Yes 
me&u Yes 

Pricing Details

$50 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Mirus Restaurant Solutions

Founded

1999

Country

United States

Website

www.mirus.com

Vendor Details

Company Name

Yumpingo

Country

United States

Website

www.yumpingo.com

Product Features

Experience Management

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

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