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Description
Mirigi is an advanced digital concierge and management platform designed specifically for luxury condominiums, homeowners associations, and branded residences. Residents can access all building services through a branded application, an in-unit touchscreen panel, or even WhatsApp, enabling features such as making amenity reservations, tracking packages, authorizing visitors, managing valet services, submitting maintenance requests, ordering from restaurants, handling expenses, and facilitating online payments. At the core of this system is Miri, an AI-powered concierge agent that proactively manages requests rather than merely responding, efficiently placing orders, calling for valet services, and booking amenities in the preferred language of each resident.
Staff members utilize a comprehensive real-time console that offers tailored views for various teams, including front desk, concierge, management, security, valet, maintenance, and restaurant staff, all backed by an AI assistant that translates simple instructions into coordinated actions. The platform integrates a building automation gateway that connects gates, lighting systems, cameras, and pool sensors, all conveniently managed through a single application.
With a foundation built on two decades of experience in luxury residential operations, Mirigi has established offices in key locations such as Miami, Montevideo, and Punta del Este, ensuring a wide reach and robust support for high-end living. This commitment to excellence in service and technology positions Mirigi as a leader in enhancing the residential experience for its users.
Description
The Digital Hotelier serves as a comprehensive cloud-based platform designed to revolutionize the experiences of hotel guests and streamline internal operations by unifying service delivery, communication, and tools for revenue enhancement into a single system compatible with existing hotel technologies. Guests can easily access various services through a branded web application or QR code, eliminating the need for downloads; this allows them to request in-room dining, housekeeping, laundry, concierge, maintenance, spa services, restaurant reservations, and other amenities in their chosen language, while hotels benefit from the ability to upsell services and incorporate third-party offerings to generate additional revenue streams. On the operational front, The Digital Hotelier features TeamStream, a centralized module that effectively oversees housekeeping, task assignments, maintenance, complaint management, and fosters real-time communication and collaboration among staff, enabling them to coordinate tasks with ease and quickly address service requests. This integration not only improves efficiency but also enhances overall guest satisfaction by ensuring that their needs are met promptly and effectively.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$650/month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Khimo
Founded
2017
Country
Uruguay
Website
www.mirigi.com
Vendor Details
Company Name
The Digital Hotelier
Country
United Arab Emirates
Website
thedigitalhotelier.co
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No