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Average Ratings 22 Ratings

Total
ease
features
design
support

Average Ratings 223 Ratings

Total
ease
features
design
support

Description

Miradore acquired by GoTo in 2022 is a cloud-based Mobile Device Management platform (MDM) that allows you to secure manage both company-owned and personal Androids, iOS, macOS and Windows devices. Miradore allows you to keep up with your device fleet, automate the management of multiple operating systems, distribute business-critical applications, and secure company data. It is easy to get started and it is always free. You can also unlock additional features with Premium plans when you need them. The Premium+ plan offers a 14-day free trial that allows you to test all features risk-free. You do not need to provide credit card information.

Description

SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared data layer. That architectural choice is what makes the rest of the platform work, particularly its agentic AI. Monica AI, SuperOps' intelligence layer, was designed alongside the platform from day one. It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work. SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. Transparent pricing, fast deployment, founder-led product investment.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

TeamViewer Yes 
Active Directory Yes 
Google Workspace Yes 
Guardz No 
Hudu No 
ISL Light Remote Desktop No 
Konnectify No 
Microsoft Entra ID Yes 
QuickBooks Online No 
ScalePad Lifecycle Manager No 
Splashtop Remote Access No 
Xero No 

Integrations

TeamViewer Yes 
Active Directory No 
Google Workspace No 
Guardz Yes 
Hudu Yes 
ISL Light Remote Desktop Yes 
Konnectify Yes 
Microsoft Entra ID No 
QuickBooks Online Yes 
ScalePad Lifecycle Manager Yes 
Splashtop Remote Access Yes 
Xero Yes 

Pricing Details

$3.30 per device/month
Miradore has four plans:
- Free version available
- Premium ($3.30/device/month)
- Premium+ ($4.75/device/month)
- Premium for Partners (Contact Miradore for pricing)
Free Trial Yes 
Free Version Yes 

Pricing Details

$79/tech/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

GoTo

Founded

2003

Country

United States

Website

www.miradore.com

Vendor Details

Company Name

SuperOps

Founded

2020

Country

United States

Website

www.superops.com

Product Features

Mobile Device Management (MDM)

Automatic Device Recognition Yes 
Data Management No 
Deployment Management Yes 
Inventory Management Yes 
Maintenance Utilities No 
Procurement Management No 
Remote Update / Installation Yes 
Software Management Yes 
Synchronization Management No 
Wireless Network Support Yes 

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard Yes 
Help Desk Yes 
Issue Management No 
Live Chat Yes 
Patch Management Yes 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access Yes 
Remote Systems Monitoring No 
Scheduling No 

Patch Management

Alerts/Notifications No 
Automatic Approval Yes 
Automatic Patch Deployment Yes 
Automatic Scans Yes 
Compliance Management Yes 
Custom Patches No 
Dashboard Yes 
Network Wide Management No 
Patch Prioritization No 
Patch Testing Yes 
Remote Access/Control Yes 
Vulnerability Scanning Yes 

Product Features

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

IT Asset Management

Asset Tracking Yes 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management Yes 
Cost Tracking No 
Depreciation Management No 
IT Service Management Yes 
Inventory Management No 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting No 
License Management No 
Patch Management Yes 
Remote Access Yes 
Scheduling Yes 
Software Inventory Yes 
User Activity Monitoring Yes 

IT Project Management

Bug Tracking No 
Issue Management No 
Milestone Tracking No 
Percent-Complete Tracking No 
Portfolio Management No 
Prioritization No 
Product Roadmapping No 
Requirements Management No 
Resource Management No 
Status Tracking No 
Supports Agile No 
Supports Scrum No 
Task Management No 
Testing / QA Management No 
Time & Expense Tracking No 

IT Service

Contract Management No 
IT Asset Management Yes 
Incident Management No 
Knowledge Management No 
Release Management No 
Self Service Portal No 
Service Catalog No 
Service Reporting No 
Ticket Management No 

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

MSP

Backup Management Yes 
Billing & Invoicing Yes 
CRM No 
Dashboard Yes 
Help Desk Yes 
Issue Management Yes 
Live Chat No 
Patch Management Yes 
Privileged Access Management (PAM) No 
Project Management Yes 
Remote Access Yes 
Remote Systems Monitoring Yes 
Scheduling Yes 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

Patch Management

Alerts/Notifications Yes 
Automatic Approval Yes 
Automatic Patch Deployment Yes 
Automatic Scans Yes 
Compliance Management No 
Custom Patches No 
Dashboard Yes 
Network Wide Management No 
Patch Prioritization Yes 
Patch Testing No 
Remote Access/Control Yes 
Vulnerability Scanning No 

Policy Management

Approval Process Control No 
Attestation No 
Audit Trails No 
Policy Creation No 
Policy Library No 
Policy Metadata Management No 
Policy Training No 
Reporting / Analytics No 
Version Control No 
Workflow Management No 

Professional Services Automation

Billing & Invoicing Yes 
CRM No 
Client Portal Yes 
Collaboration Tools No 
Document Management Yes 
Portfolio Management No 
Project Management Yes 
Proposal Generation Yes 
Quote Management No 
Resource Management No 
Time & Expense Tracking Yes 

Remote Desktop

Chat No 
Cross-Platform Access No 
File Transfer No 
Group View No 
Mobile Device Access No 
Multi Monitor Support No 
Record Remote Sessions No 
Remote Print No 
Remote Wake No 
User Management No 

RMM

Deployment Management Yes 
For MSPs Yes 
IT Asset Management Yes 
Mobile Access Yes 
Network Monitoring No 
Patch Management Yes 
Real-time Alerts Yes 
Remediation Management Yes 

Service Desk

CMDB No 
Change Management No 
IT Asset Management Yes 
Incident Management No 
Knowledge Base No 
Mobile Access No 
Procurement Management No 
Remote Control No 
SLA Management No 
Self Service Portal No 

System Monitoring

Alerts / Notifications No 
Antivirus Management No 
Data Backup / Recovery No 
Device Monitoring No 
Inventory Management No 
Patch Management No 
Policy-based Automation No 
Remote Monitoring Yes 
Reporting / Analytics No 
Risk Analysis No 
Server Monitoring No 
Service Configuration Management No 

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