Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Miracle Service offers comprehensive field service management software designed to enhance the efficiency and profitability of your service business. Our scheduling solution for technicians ensures that they are always positioned accurately, equipped with the necessary parts, and available at the right time. Technicians can conveniently access and modify service details using their mobile devices, tablets, or laptops. The Miracle Service software easily integrates with 20 popular accounting systems, including QuickBooks, streamlining your financial processes. You can swiftly generate insightful reports covering technicians, customers, equipment, and service contracts, with over 130 standard reports readily available. Our intuitive contract management feature simplifies the invoicing process, automatically billing your customers at month-end. Additionally, you can effortlessly monitor parts across your warehouse and vehicles, analyze usage patterns, keep supplies at optimal levels, and ensure accurate billing for all utilized parts, making your operations even more effective and organized. This software not only saves time but also helps in enhancing service delivery standards.
Description
Salesforce Field Service with Agentforce empowers organizations to optimize field operations and improve service delivery. By leveraging AI technology, the platform automates tasks such as scheduling, dispatching, and asset management, resulting in improved productivity and reduced costs. With features like mobile app extensibility, dynamic data capture, and real-time video support through the Visual Remote Assistant, field teams can work more efficiently. The service also supports customer satisfaction by providing actionable insights into performance metrics like first-time fix rates and technician utilization, helping businesses operate smarter and more sustainably.
API Access
Has API
API Access
Has API
Integrations
Augmentir
Fin
Flosum
Metazoa Monarch
Neuron7
Salesforce
Salesforce Customer 360
Salesforce Net Zero Cloud
Salesforce Service Cloud
VSight Workflow
Integrations
Augmentir
Fin
Flosum
Metazoa Monarch
Neuron7
Salesforce
Salesforce Customer 360
Salesforce Net Zero Cloud
Salesforce Service Cloud
VSight Workflow
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$75.00 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Nexent Innovations
Founded
1994
Country
Canada
Website
www.miracleservice.com
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/service/field-service-management/
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management