Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Interactive video increases viewer engagement, converts leads, sells more product, and maximizes the training impact. Mindstamp is the most powerful and simple interactive video solution. Make videos interactive experiences that draw viewers in and encourage them to take action. To increase sales and encourage discovery, activate product videos. You must ensure viewer comprehension, participation, completeness, and understanding. Mindstamp can work with most popular video hosting options or upload your videos directly. You can quickly take your existing video content from YouTube, Vimeo, JW Player or Kaltura and transform it into an interactive, personalized and dynamic viewer experience that drives results. Mindstamp lets you dynamically create interactive content and present video interactions based upon what you already know about your customers or what your viewers have done.
Description
ServEngage, developed by Servion, is an innovative video engagement platform that simplifies the connection between customers and organizations throughout their service experience, whether that be through a website, mobile application, or kiosks. With just a click, users can easily initiate a video session from any internet-enabled device, including laptops, smartphones, tablets, and smartwatches. This versatile solution seamlessly integrates with current contact center systems and digital communication channels, such as websites, chatbots, mobile apps, email, Facebook Messenger, WhatsApp, and SMS, by utilizing open APIs and SDKs. Designed to enhance and complement your existing technology and processes, ServEngage enriches customer interactions by facilitating video engagement with your brand. This platform not only empowers agents to provide visual guidance to customers but also delivers tailored support, reduces the need for unnecessary travel, and boosts Net Promoter Score (NPS) with a comprehensive set of features, ensuring a more satisfying service journey for users. Ultimately, ServEngage transforms the way organizations connect with their customers, making the engagement process more effective and enjoyable.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Acqueon
No
Amazon Connect
No
Avaya Aura
No
Dropbox
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
JW Player
Yes
Kaltura
Yes
Microsoft OneDrive
Yes
Salesforce
Yes
Integrations
Acqueon
Yes
Amazon Connect
Yes
Avaya Aura
Yes
Dropbox
No
HubSpot CRM
No
HubSpot Customer Platform
No
JW Player
No
Kaltura
No
Microsoft OneDrive
No
Salesforce
No
Pricing Details
$15 per month
Billed annually
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Mindstamp
Founded
2018
Country
United States
Website
mindstamp.io
Vendor Details
Company Name
Servion Global Solutions
Founded
1995
Country
India
Website
servion.com/solutions/video-engagement/
Product Features
Video Making
Animation
No
Collaboration Tools
No
Customizable Branding
No
Drag & Drop
No
Media Library
No
Privacy Options
No
Social Sharing
No
Templates
No
Text Overlay
No
Text to Video
No
Video Capture
No
Voice-Over
No
Video Marketing
Analytics / Reporting
No
Chat / Messaging
No
Customizable Branding
No
Customizable CTAs
No
Lead Capture
No
Media Library
No
Multi-Platform Distribution
No
ROI Tracking
No
Social Sharing
No
Templates
No
Video Editing
No
Product Features
Video Marketing
Analytics / Reporting
No
Chat / Messaging
No
Customizable Branding
No
Customizable CTAs
No
Lead Capture
No
Media Library
No
Multi-Platform Distribution
No
ROI Tracking
No
Social Sharing
No
Templates
No
Video Editing
No