Average Ratings 0 Ratings
Average Ratings 4 Ratings
Description
A supply chain management software focused on customer satisfaction empowers retailers, carriers, and third-party logistics providers to lead in the realm of last-mile innovation. The integration of commerce and logistics at the point of sale allows for a flexible selection that balances convenience with cost-effectiveness. Enhanced business analytics contribute to improved strategies for planning last-mile logistics and transportation solutions. Tailored communication that considers each customer's distinct preferences enhances the overall experience from the time of purchase through to delivery. As eCommerce evolves and demand spikes, carriers and third-party logistics providers aim to boost their profitability through scalable, hyper-automated operations and efficient resource management. Grocers are compelled to accelerate their plans to accommodate this unprecedented demand. By designing a superior customer experience that emphasizes choice, control, and clear communication, businesses can transform last-mile delivery into a competitive advantage rather than an obstacle. Ultimately, the goal is to enhance the bottom line while ensuring customer satisfaction remains at the forefront of operations.
Description
The #1 analytics platform for grocers. retailMetrix is a data analysis platform specifically designed for grocers. Our mobile app offers real-time analytics and insights on sales, customer behavior and operational efficiency that can be used to optimize grocers' operations and drive growth. Our mobile app features include real-time data tracking, customer behavior insights and operational efficiency tools. You can also create customizable dashboards. These tools enable grocers access key metrics and data while on the move, allowing them to make informed business decisions. Grocers can access the RetailMetrix mobile application to get the data and insights that they need to optimize their operations and drive success.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Aloha Essentials by NCR Voyix
No
ECRS CATAPULT
No
IT Retail POS
No
SAP Store
Yes
Integrations
Aloha Essentials by NCR Voyix
Yes
ECRS CATAPULT
Yes
IT Retail POS
Yes
SAP Store
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Milkman
Founded
2014
Country
United States
Website
www.milkman-tech.com
Vendor Details
Company Name
retailMetrix
Founded
2020
Country
United States
Website
retailmetrix.io
Product Features
Delivery Management
Customer Portal
Yes
Dispatch Management
Yes
Driver ETA
Yes
Driver Management
Yes
For Courier Services
Yes
For Freight
Yes
For Restaurants
Yes
Order Tracking
No
Routing
Yes
Scheduling
Yes
Signature Capture
No
Surveys & Feedback
Yes