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Description
A supply chain management software focused on customer satisfaction empowers retailers, carriers, and third-party logistics providers to lead in the realm of last-mile innovation. The integration of commerce and logistics at the point of sale allows for a flexible selection that balances convenience with cost-effectiveness. Enhanced business analytics contribute to improved strategies for planning last-mile logistics and transportation solutions. Tailored communication that considers each customer's distinct preferences enhances the overall experience from the time of purchase through to delivery. As eCommerce evolves and demand spikes, carriers and third-party logistics providers aim to boost their profitability through scalable, hyper-automated operations and efficient resource management. Grocers are compelled to accelerate their plans to accommodate this unprecedented demand. By designing a superior customer experience that emphasizes choice, control, and clear communication, businesses can transform last-mile delivery into a competitive advantage rather than an obstacle. Ultimately, the goal is to enhance the bottom line while ensuring customer satisfaction remains at the forefront of operations.
Description
Onro is a courier management system designed for companies that operate and manage delivery services. For most courier companies evaluating software, the key question is whether it can manage the full delivery lifecycle. Onro supports this by covering order intake, dispatching, driver assignment, route execution, real-time tracking, and proof of delivery. Orders can be created manually, through APIs, or via integrations with external systems.
Onro provides real-time status updates across deliveries, drivers, and warehouses that allow teams to monitor what is happening in the field and respond to exceptions during execution.
Courier companies need structured dispatching. Onro supports both manual and rule-based assignment. Drivers receive tasks through mobile applications and update delivery statuses as they complete each step.
Warehouse and hub management is another core requirement for many logistics businesses. Onro includes multi-warehouse support where shipments can move between locations using defined statuses such as arrival, readiness for transfer, in transit, and destination confirmation. Barcode scanning is used in warehouse environments to process high volumes of parcels with reduced manual input.
The platform provides notification workflows and tracking visibility so customers can follow delivery progress and receive updates throughout the process.
Onro is designed to support both small courier operations and larger enterprise logistics businesses that operate across multiple locations and delivery models. Different teams such as dispatchers, drivers, warehouse staff, and administrators operate within the same system.
AI features are included to support repetitive operational tasks and reduce manual coordination across delivery workflows.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Apple Maps
No
Foodhub
No
Gmail
No
Google Maps
No
Hyperzod
No
Infobip
No
Intercom
No
OpenStreetMap
No
Order Tiger
No
PayPal
No
Integrations
Apple Maps
Yes
Foodhub
Yes
Gmail
Yes
Google Maps
Yes
Hyperzod
Yes
Infobip
Yes
Intercom
Yes
OpenStreetMap
Yes
Order Tiger
Yes
PayPal
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$239/month
Onro is usage-based, starting at $239/month. Pricing scales with delivery volume and fleet size; custom enterprise plans are available. Contact Onro for a tailored quote.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Milkman
Founded
2014
Country
United States
Website
www.milkman-tech.com
Vendor Details
Company Name
Onro
Founded
2020
Country
Lithuania
Website
onro.io
Product Features
Delivery Management
Customer Portal
Yes
Dispatch Management
Yes
Driver ETA
Yes
Driver Management
Yes
For Courier Services
Yes
For Freight
Yes
For Restaurants
Yes
Order Tracking
No
Routing
Yes
Scheduling
Yes
Signature Capture
No
Surveys & Feedback
Yes
Product Features
Courier
Barcode Support
No
Billing & Invoicing
No
Compensation Management
No
Customer Database
No
Dispatch Management
No
Job Assignment Management
No
Label Printing
No
Order Entry
No
Routing
No
Scheduling
No
Delivery Management
Customer Portal
No
Dispatch Management
No
Driver ETA
No
Driver Management
No
For Courier Services
No
For Freight
No
For Restaurants
No
Order Tracking
No
Routing
No
Scheduling
No
Signature Capture
No
Surveys & Feedback
No
