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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Stay ahead of your rivals by utilizing benchmarking and competitive analysis, which provide insights into your performance levels. With Milestone Reviews, you gain a thorough overview of your ratings, reviews, and historical trends, enabling data-driven decision-making. Assess keywords that encapsulate your business and develop relevant content strategies and ideas. Identify the most significant channels and the influential reviewers and commenters within your niche. Gain a holistic understanding of consumer sentiment across various platforms. Effortlessly manage reviews from Google, Facebook, and Yelp, along with over 40 additional industry-specific review sites, all from one streamlined dashboard. Keep track of customer comments, engage in personalized responses, and maintain customer interactions with ease. Move past basic sentiment analysis with detailed reporting that equips you with essential insights for making substantial improvements. Generate reports tailored to specific locations or brands, filter through reviews, and analyze data over any period. Additionally, grasp the key terms that your customers use to articulate their perceptions of your business, which can further enhance your marketing strategies.

Description

Effortlessly generate SMS and Email requests for reviews or surveys while implementing intelligent drip campaigns to boost the quantity of customer feedback and reviews. Simplify the process for satisfied customers to submit their reviews by initially assessing their sentiments. Provide dissatisfied customers with a streamlined method to share their feedback directly, thereby preventing negative reviews from being posted publicly. Through your tailored review requests, customers can submit their feedback on platforms you designate, such as Facebook, Google, Yelp, or any site you choose to include. Classify your clientele into satisfied and dissatisfied groups. Quickly direct happy customers to your review platforms, while also gathering direct feedback from those who are unhappy, which helps mitigate negative reviews. Integrate TrueReview with your preferred CRM software, and enjoy the ease of having the application automatically dispatch review requests to your customers or create new contacts on your contacts page whenever specific actions occur, such as finishing a job, closing a ticket, receiving payment for a service, or any other trigger you define in your CRM system. This seamless integration ensures that you maintain a consistent flow of customer engagement and feedback.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Acuity Scheduling No 
Axis LMS No 
GoCanvas No 
Google Contacts No 
Google Sheets No 
Housecall Pro No 
HubSpot CRM No 
HubSpot Customer Platform No 
LionDesk No 
Mailchimp No 
ServiceTitan No 
Setmore No 
Simpro No 
Square Payments No 

Integrations

Acuity Scheduling Yes 
Axis LMS Yes 
GoCanvas Yes 
Google Contacts Yes 
Google Sheets Yes 
Housecall Pro Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
LionDesk Yes 
Mailchimp Yes 
ServiceTitan Yes 
Setmore Yes 
Simpro Yes 
Square Payments Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$23 per month
Billed annually
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

MileStone Internet Marketing

Founded

1998

Country

United States

Website

www.milestoneinternet.com/products/local-reviews/reviews

Vendor Details

Company Name

TrueReview

Founded

2019

Country

United States

Website

truereview.co

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics Yes 
Social Media Monitoring No 
White Label No 

Product Features

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification No 
Review Request Yes 
Sentiment Analysis No 
Social Sharing No 
White Label No 

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