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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Milano Software streamlines all of your business functions within a single platform, aiming to enhance the efficiency of your team. We provide a range of management software solutions that are designed to empower and grow your business effectively. Ideal for professionals in the salon and beauty sector, our software includes features such as online appointment booking, scheduling, point of sale, and timely text & email notifications that enhance the overall customer experience. This solution is also tailored for those in the spa industry or similar fields, with specific functionalities for appointment scheduling by room and service, handling insurance forms, and managing customer relationships seamlessly. You can build a comprehensive customer database to facilitate your customer relationship management efforts. Additionally, our platform grants access to a variety of marketing tools that allow you to launch effective campaigns aimed at boosting your brand's presence. With our software, processing transactions becomes a breeze, ensuring a smooth and hassle-free checkout experience for your clients, while also allowing you to focus on delivering exceptional service.

Description

Tustena CRM represents the latest advancement in extended customer relationship management offered by the TeamSystem group. Since its market introduction in 2003, it has established itself as one of the most comprehensive and competitive CRM solutions available, benefiting from a foundation of Italian expertise, research, and know-how. Unlike the past, when competitive advantages were primarily derived from production systems, the current focus has shifted towards enhancing customer care and effectively managing business relationships and contacts. By integrating Tustena CRM into its suite of management tools, businesses can significantly enhance their customer oversight, minimize expenses, and boost profitability. The platform streamlines essential services and automations for customer base management and optimizes time and resource allocation. With Tustena CRM, tracking activities, organizing appointments, and overseeing email communications transforms into a collective effort, resulting in a remarkable decrease in the time spent searching for existing information within the company. This not only improves efficiency but also fosters a more organized approach to customer relationship management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

First Data Yes 
Moneris Yes 
Progress OpenEdge Yes 
Shift4 Yes 
Worldpay Yes 

Integrations

First Data No 
Moneris No 
Progress OpenEdge No 
Shift4 No 
Worldpay No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Milano Software

Founded

1989

Country

Canada

Website

milanosoftware.com/software/

Vendor Details

Company Name

Digita

Website

www.teamsystem.com/media/files/1546_TustenaCRM_DEP_TSSDEP204-00.pdf

Product Features

Spa

Appointment Management No 
Client Management No 
Employee Management No 
Inventory Management No 
Loyalty Program No 
Membership Management No 
Online Booking No 
Payroll & Commission No 
Point of Sale (POS) No 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

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