Compare Mikkom vs. pickAtime

WaitWell is a versatile, enterprise-ready queue management and appointment scheduling platform designed to optimize service delivery, improve operational efficiency, and elevate the overall customer experience. Organizations of all sizes can efficiently manage virtual queues, walk-ins, and pre-scheduled appointments using multiple access points, including web links, QR codes, SMS messages, and optional self-service kiosks, providing customers with flexibility and convenience. Real-time notifications, estimated wait times, and turn alerts keep clients informed and engaged, reducing frustration, increasing satisfaction, and enhancing the perception of your service. Staff and management benefit from intuitive, real-time dashboards that provide a complete overview of location activity, service volume, and customer flow, while advanced analytics and reporting tools deliver actionable insights. These insights enable teams to optimize workflows, improve staffing decisions, monitor performance, and continuously refine service operations for maximum efficiency. WaitWell also supports secure payments and integrates seamlessly with a wide range of systems and platforms, including electronic health records (EHRs), customer relationship management (CRM) systems, and student information systems (SIS) to improve data connectivity and streamline operations. Designed with scalability and configurability in mind, WaitWell can be tailored to the unique requirements of enterprise organizations across multiple sectors, including healthcare, government, retail, higher education, and other service-oriented industries. Its user-friendly interface and powerful feature set make it an all-in-one solution for managing queues, appointments, and overall service delivery.

Paired Plus is the ultimate all-in-one spa and salon software, built to streamline operations and fuel growth. Scalable for solo stylists or 300-staff spas, it includes every feature with no extra fees. The intuitive appointment book, client profiles, POS, and inventory tools simplify daily tasks, while 300+ customizable reports, exportable to Excel or email, provide deep insights to drive success. Our exclusive 2-in-1 mobile app keeps staff and clients connected, enabling seamless scheduling and communication on the go. DARCI, our AI-powered assistant, automates reminders, surveys, e-forms, and personalized birthday or holiday messages, fostering client loyalty. The Fortune Teller feature forecasts outcomes by tweaking key indicators like visit frequency, guiding strategic promotions and raises to boost revenue. Unlimited email marketing and built-in theft prevention, with instant alerts for suspicious activity, ensure engagement and security. Paired Plus integrates with IQWare, Opera, RDP, and Maestro, syncing bookings and billing for hotel or resort spas. Our California- and Oregon-based team offers unlimited training and 24/7 support at no cost, with tailored sessions to ensure confidence. Need branding? We provide free logo design and marketing support, from email campaigns to social media, to attract and retain clients. With Paired Plus, every feature—from DARCI’s automation to Fortune Teller’s insights—is included. Our cloud-based platform ensures access anywhere. Join countless businesses trusting Paired Plus to elevate client experiences and revenue. Discover the future of spa and salon management today!

DoctorConnect is a trusted leader in patient engagement solutions, proudly serving the healthcare industry for over 25 years. We help medical practices of all sizes streamline communication, automate routine tasks, and improve the overall patient experience. From solo practitioners to large health systems, thousands of providers nationwide rely on our customizable tools to reduce administrative burden, decrease no-shows, and drive stronger revenue. Our platform is built for real-world healthcare operations—scalable, intuitive, and designed to integrate directly with hundreds of EMR and Practice Management (PM) systems. Whether you're looking to modernize appointment scheduling, automate reminders, or collect actionable patient feedback, DoctorConnect provides an end-to-end solution tailored to your workflow. With a focus on flexibility and results, we empower clinics to save time, enhance patient satisfaction, and operate more efficiently without disrupting existing systems.

Businesses around the world lose billions of dollars every year due to long queues. Customers who are subject to poor queueing are less likely stay and recommend your business. Compare the performance of different departments and locations. Monitor wait times and the number of visitors who are waiting. Give your staff the tools to improve customer service. Recognize the achievements of your team and identify areas for growth. You can easily measure and share your performance results. Service reports are a great way to track KPIs and evaluate the effectiveness of your service strategy. Customers can join a virtual waiting list using their phones to eliminate in-person lines. Monitor your line in real-time. Customers can safely wait in their cars, at home or outside. Notify customers when you are available to serve them. Provide customers with regular updates about wait times and any other information. Talk to customers and ask for their feedback.

anny is an all-in-one solution for booking and managing hybrid workplaces. Employees can easily reserve desks, rooms, parking spots, equipment, and other shared resources in one central platform. Flexible booking rules and group permissions ensure you stay in control of access and usage. Key Features: 🗺️ 3D Office Map – Interactive floor plans for an easy and visual booking experience. 🧍 Visitor Management – Simplify guest registration with digital check-in, e-signatures, and real-time notifications. 🗓️ Weekly Planner – Coordinate office presence, see when colleagues are onsite, and plan smarter. 🌐 Integrations – Works seamlessly with Microsoft 365, Outlook, and Google Workspace. 📞 Dedicated Support – Personal, reliable support that helps your team succeed. 🔒 Data Privacy & Security – Internationally compliant and built to protect your organization’s data. Trusted by 1,000+ organizations worldwide – including DeepL, Samsung, and Nio – anny helps teams collaborate effectively and optimize office space.

Synerion is workforce management software built for organizations that need reliable, configurable, and technically sound tools to manage employee time, scheduling, and labor costs. Unlike lightweight apps or rigid legacy systems, Synerion focuses on precision and adaptability. Time can be captured through biometric clocks (fingerprint, facial recognition), proximity or card readers, mobile devices with geofencing, web browsers, or tablet kiosks. Each punch is validated in real time against rules for overtime, shift differentials, union agreements, and custom premiums, reducing downstream payroll exceptions. Offline support with automatic sync ensures data is never lost. For developers and IT teams, Synerion offers a modern REST API, webhook support, and more than 100 prebuilt connectors to leading payroll, ERP, and HR platforms. Integration isn’t a CSV shuffle — data flows bi-directionally with support for SSO via SAML and OAuth. Audit trails, role-based permissions, encryption in transit, and configurable data-retention policies provide the security and compliance required by enterprise IT. Managers gain centralized scheduling tools that can auto-assign shifts, handle rotations, balance skills across teams, and highlight coverage gaps. Labor allocation down to job, project, or cost center levels makes reporting and charge-backs straightforward. Finance and operations teams get dashboards that track hours, overtime, and costs in real time, with exportable audit-ready reports.

Our SMS-powered waitlist, reservations and queue management app for restaurants, hospitals, and other businesses will streamline your customer flow. * Customers can add themselves via an embedded widget, web page or SMS message to your list. You can also turn this off. * Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more. * You can easily text your guests when you are available. You can choose from a variety customizable automated messages or open a 1:1 SMS chat. * Can you use another software to schedule appointments? No problem. Upload reservations or use our API to manage your customer flow. * Integration with Square POS, Weebly and Weebly allows you to send text messages when an order has been placed. *There is no app that you or your customers can download.

Ensora Health’s Mental Health EHR offers an all-in-one solution for mental health practices, streamlining tasks like scheduling, billing, and documentation. With automation tools for appointment reminders, billing processes, and clinical notes, the platform reduces administrative burdens and saves therapists valuable time. Designed for ease of use, Ensora allows mental health professionals to prioritize client care while ensuring compliance with industry standards and security regulations.

Podium is a comprehensive AI-driven platform designed to streamline lead management and customer communication for businesses, currently serving more than 100,000 customers. Its flagship feature, the AI Employee, guarantees round-the-clock engagement with leads, enabling faster responses that translate into higher conversion rates and increased sales. Businesses benefit from a unified dashboard that merges calls, texts, payment requests, and bulk messaging to nurture prospects and drive repeat business effectively. Podium’s intelligent automation handles customer inquiries seamlessly across all communication platforms, ensuring consistent and accurate messaging. The company has gained industry acclaim, appearing on Forbes’ Next Billion Dollar Startups, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies lists. Founded in 2014 and headquartered in Lehi, Utah, Podium enjoys backing from top investors such as Accel, Summit Partners, GV, and Y Combinator. Its platform empowers businesses to build lasting customer relationships through efficient, AI-enhanced communication. Podium continues to innovate, helping companies scale their lead conversion efforts globally.

For artists and studios who are at the top of their game! Keep track of appointments and customers digitally. Single artists who are able to work in their own shops or travel the world. Small to very large studios that want to book their artists as quickly as possible. Tattoogenda's software for tattoo shops will make your studio both artist-friendly and customer-friendly. Tattoogenda sends automatic reminder SMS and/or email to your customers before their appointments. We ensure that your clients are aware of your deposit rules. These steps are meant to allow you or your manager to ask the right questions to your customers when creating a tattoo project. You can ask questions about the size, color, black and gray, as well as how it will be placed. The list of dates is automatically emailed to customers when you make new bookings. No more sloppy writing on business cards.