Compare Microsoft Viva Topics vs. Sense in 2025

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Description

Achieve enhanced understanding of workplace dynamics, communication styles, and collaborative tendencies to facilitate more effective decision-making and elevate business outcomes. Recognize how hybrid work arrangements affect both employees and organizational efficiency, while tackling the challenges that matter most to your company. Utilize a comprehensive collection of adaptable, ready-to-use reports to extract meaningful insights and share them with key stakeholders. Confront intricate issues by leveraging sophisticated tools alongside a suite of prebuilt analysis accelerators, visual representations, and engaging reports. Identify behavioral patterns that may contribute to employee burnout and diminished productivity, including insufficient focus time, lack of coaching, and excessive after-hours commitments. Analyze trends across various timeframes and monitor the influence of collaborative strategies. Additionally, enhance your understanding with related insights, comparisons to peer groups, and expert opinions from thought leaders in the industry. This holistic approach will empower you to make informed decisions that foster a healthier and more productive work environment.

Description

Having quick access to customer-related information from a centralized location is crucial for teams. With Sense, all you have to do is link your customer support platforms, and it will seamlessly organize, categorize, tag, and interconnect all customer support data across your various applications. Documents and help articles are no longer isolated; Sense will search through all of your team's services to uncover relevant resources and discussions related to any support material you have. This ensures that you won’t overlook vital information regarding your customers and projects. Plus, Sense provides you with a personalized dashboard that highlights essential sources, important mentions and emails, upcoming meetings, tasks, and much more, making it easier than ever to stay informed and proactive in your customer support efforts. Embracing this tool can significantly enhance your team's efficiency and responsiveness.