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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Viva Sales utilizes the capabilities of generative AI to facilitate the automatic generation of content within Microsoft 365 applications, leading to enhanced engagement with customers and improved productivity for sellers. By leveraging generative AI alongside integrated CRM and Microsoft 365 data, you can access real-time insights and automate content creation, allowing you to focus on what truly matters—building connections with your customers. The platform streamlines relationship-building by automating tasks like email generation and the collection and entry of data using AI technology. Achieve greater efficiency with actionable insights seamlessly integrated into your workflow, combining information from Microsoft 365 applications with virtually any CRM system you use. Maintain your momentum with analytics powered by AI that offer helpful recommendations and timely reminders. Regardless of whether your company uses Salesforce or Dynamics 365 Sales, you can always remain informed and up to date on your customer interactions. Embracing these tools not only enhances your workflow but also transforms how you engage with clients.

Description

If you can envision it, the pioneering generative AI for CRM is ready to bring your ideas to life. Prepare yourself, as Einstein GPT has made its debut in the conversation. Customize every interaction with your customers using AI-driven emails, dialogues, and proposals that leverage your up-to-the-minute data. Enhance efficiency with actionable insights spanning sales, services, marketing, and commerce integrated seamlessly into your daily workflow. Easily craft innovative experiences with user-friendly low-code tools that allow you to generate tailored predictions and suggestions without the need for a data scientist. Assist sales representatives throughout the entire journey from initial interest to closing the deal, provide accurate forecasts using real-time information, and speed up the closing process with conversational intelligence. Offer individualized experiences and optimize your time management by incorporating AI directly within your CRM. With Service GPT, you have all the tools necessary to expand rapidly and generate immediate value. Enhance customer engagement, nurture relationships, and increase revenue through real-time insights; orchestrate smart journeys and deliver timely suggestions to maximize effectiveness. By leveraging these capabilities, you can ensure that your business stays ahead of the competition.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Collate No 
CollectXpert No 
Microsoft 365 Yes 
Microsoft Dynamics 365 Yes 
Microsoft Outlook Yes 
Microsoft Viva Yes 
Microsoft Viva Engage Yes 
Salesforce Agentforce No 
Salesforce Agentforce Commerce No 
Salesforce Agentforce Marketing No 
Salesforce Agentforce Service No 
Salesforce Sales Engagement No 
StarfishETL No 

Integrations

Salesforce Yes 
Collate Yes 
CollectXpert Yes 
Microsoft 365 No 
Microsoft Dynamics 365 No 
Microsoft Outlook No 
Microsoft Viva No 
Microsoft Viva Engage No 
Salesforce Agentforce Yes 
Salesforce Agentforce Commerce Yes 
Salesforce Agentforce Marketing Yes 
Salesforce Agentforce Service Yes 
Salesforce Sales Engagement Yes 
StarfishETL Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

www.microsoft.com/en-us/microsoft-viva/sales

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/products/einstein/overview/

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