Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Sway is a complimentary application offered by Microsoft Office that enables users to craft and share engaging reports, presentations, personal narratives, newsletters, travel memories, and various school and work projects. In this tutorial video, you will learn how to start creating your initial Sway project! You can effortlessly incorporate photos, videos, and other multimedia elements. Sway seamlessly integrates with both your device and the web, ensuring convenience. The layout engine of Sway arranges your content elegantly, allowing for customization to reflect your personal style with just a few tweaks. Moreover, Sway adjusts automatically, providing an optimal viewing experience on any device. Notably, sharing or collaborating on a Sway is simplified through a straightforward URL. With Office 365 integration, you can further enhance your Sway by easily incorporating files from your OneDrive and converting Word or OneNote materials into a vibrant Sway with minimal effort. This makes it a breeze to assemble text, images, videos, and other elements into an interactive online presentation. Plus, Sway's user-friendly interface makes it accessible for everyone, regardless of their experience level.
Description
Shoppers abandon their carts for a limited number of reasons, and utilizing live chat can effectively address concerns related to pricing—customers frequently check prices, so engaging them in conversation can foster trust and encourage purchases. Additionally, customers often engage in window shopping, seeking information on available colors and sizes, while checkout complications can deter them from completing a sale; thus, providing assistance during the checkout process is crucial. Offering discounts through chat can also entice potential buyers, giving them an extra nudge toward making a purchase. To grasp the significance of these points, think back to your last experience with live chat; perhaps you were shopping or needed support with a service. Live chat is often more convenient than enduring long hold times on the phone, as it provides immediate responses and enhances overall customer satisfaction. Ultimately, making it simple and efficient for customers to connect can lead to increased sales and loyalty.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Microsoft 365
Yes
Microsoft OneDrive
Yes
Microsoft OneNote
Yes
Microsoft Word
Yes
Storyals
Yes
The Bot Platform
Yes
Integrations
Microsoft 365
No
Microsoft OneDrive
No
Microsoft OneNote
No
Microsoft Word
No
Storyals
No
The Bot Platform
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
$ 97 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
sway.office.com
Vendor Details
Company Name
Rhino Support
Founded
2010
Country
United States
Website
www.rhinosupport.com/newchat/RS-tour/help-desk2.php
Product Features
Presentation
3D Objects
No
Animations & Transitions
No
Audio Content
No
Collaboration Tools
No
Content Library
No
Customizable Templates
No
Media Library
No
Offline Editing
No
Offline Presenting
No
Screen Sharing
No
Search/Filter
No
Templates
No
Video Content
No
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
No
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
No
Known Issue Management
No
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes