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Average Ratings 8 Ratings

Total
ease
features
design
support

Average Ratings 869 Ratings

Total
ease
features
design
support

Description

Microsoft Forms is a user-friendly application designed for the effortless creation of surveys, quizzes, and polls. It serves various purposes in educational settings, allowing for the development of quizzes, gathering feedback from educators and parents, and organizing events for both students and staff. Additionally, its intuitive interface makes it accessible for users with varying levels of technical expertise.

Description

Sogolytics, an experience management platform, allows companies to collect, analyze and use employee and customer data to drive business growth. Sogolytics is used by organizations across all industries to track interactions at all touchpoints with customers and employees. The best-in-class reporting delivers real-time, actionable insights that help to prevent and mitigate potential problems. SogoCX improves every aspect of a company's customer experience. This means improved conversion rates, simplified data management, and understanding customers to increase return on investment. Organizations can use SogoCX to measure key metrics like NPS, CSAT and CES. SogoEX software is used by organizations to collect and use data to improve engagement and reduce turnover. This platform allows HR and leadership to drive organizational changes through real-time feedback collection and employee engagement.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage No 
Asana No 
Dazychain Yes 
Gmail No 
Google Calendar No 
HubSpot CRM No 
HubSpot Marketing Hub No 
Ideawake Yes 
Microsoft 365 Yes 
Microsoft Create Yes 
Microsoft Dynamics 365 No 
Microsoft Outlook No 
Power Framework Yes 
Slack No 
Stripe No 
Workday HCM No 
X (Twitter) No 
Zapier No 
Zendesk No 
headful Yes 

Integrations

Adobe Marketo Engage Yes 
Asana Yes 
Dazychain No 
Gmail Yes 
Google Calendar Yes 
HubSpot CRM Yes 
HubSpot Marketing Hub Yes 
Ideawake No 
Microsoft 365 No 
Microsoft Create No 
Microsoft Dynamics 365 Yes 
Microsoft Outlook Yes 
Power Framework No 
Slack Yes 
Stripe Yes 
Workday HCM Yes 
X (Twitter) Yes 
Zapier Yes 
Zendesk Yes 
headful No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

Free Pro plan: Free for life

Pro plan: $39/month or $469/year

Pro Max plan: $49/month or $589/year

Enterprise plans: Call for pricing, +1 (800) 646-0520

SogoCX and SogoEX: Call for pricing, +1 (800) 646-0520
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

forms.office.com

Vendor Details

Company Name

Sogolytics

Founded

2009

Country

United States

Website

www.sogolytics.com

Product Features

Forms Automation

Approval Process Control No 
Archiving & Retention No 
Collaboration No 
Document Indexing No 
Drag & Drop No 
Full Text Search No 
Remote Document Access No 
Rules-Based Workflow No 
Text Editing No 
Version Control No 

Online Form Builders

Artificial Intelligence No 
Assign Roles / Permissions No 
Collaboration Tools No 
Conversational Forms No 
Data Tables No 
Drag & Drop / No Code No 
Export to PDF No 
HIPAA Compliant No 
Import Existing Forms No 
Mobile Forms No 
Offline Forms No 
Pre-made Templates No 
Quizzes / Questionnaires No 
Reporting / Data Visualization No 
Signup Forms No 
Surveys No 

Polling

Data Analysis Tools No 
Email Distribution No 
Feedback Collection No 
Live Results Tracking No 
Multiple Question Types No 
Online Polling No 
Phone Polling No 
Presentation Tools No 
Q & A No 
SMS Polling No 
Skip Logic No 
Supports Audio / Images / Video No 

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Product Features

360 Degree Feedback

Dashboard Yes 
Feedback / Surveys Yes 
Progress Tracking No 
Question Library Yes 
Rater Selection Yes 
Self Service Portal Yes 
Supports External Reviewers Yes 

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content No 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Customer Success

Account Alerts Yes 
Account Management No 
Communication Management No 
Customer Engagement Yes 
Customer Lifecycle Management Yes 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management Yes 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys Yes 

Experience Management

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

HR Analytics

Compensation Plan Modeling No 
Dashboard Yes 
HR Metrics Library Yes 
Leave & Absence Reporting No 
Predictive Modeling No 
Recruiting Management No 
Succession Planning No 
Talent Management No 
Trend Analysis Yes 
Turnover Tracking No 

SMS Survey

Alerts / Notifications Yes 
Analytics / Reporting Yes 
Audience Targeting Yes 
Campaign Management Yes 
Contact Management Yes 
Customizable Templates Yes 
Keyword Tracking No 
MMS No 
Mass Texting Yes 
Message Personalization Yes 
Scheduled Messaging No 
Survey Builder Yes 
Template Management Yes 

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey Yes 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Alternatives

Alternatives

TeamSupport Reviews

TeamSupport

TeamSupport LLC