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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Microsoft Copilot Studio is a powerful and flexible platform designed to help users create, customize, and manage AI-driven agents tailored to meet diverse business needs. Combining the simplicity of low-code development with the advanced capabilities of generative AI, the platform enables users to design intelligent agents that can access and utilize internal knowledge bases, perform complex actions through a wide range of data connectors, and operate autonomously to streamline processes and improve productivity. These AI agents can be seamlessly integrated into existing workflows and deployed across various channels, including Microsoft 365 applications, internal websites, and mobile apps, ensuring they adapt to the unique operational environments of any organization. Furthermore, Copilot Studio includes a robust suite of governance and management tools, allowing IT teams to maintain centralized control over agent usage, monitor performance with detailed analytics, and enforce security policies. This combination of ease of use, advanced functionality, and comprehensive governance makes Microsoft Copilot Studio an invaluable tool for organizations looking to leverage AI to transform their business operations.

Description

ServiceNow's AI Agents are self-sufficient systems integrated into the Now Platform, aimed at executing repetitive tasks that were once managed by human workers. These agents engage with their surroundings to gather information, make informed decisions, and carry out tasks, leading to improved efficiency over time. By utilizing specialized large language models along with a powerful reasoning engine, they gain a comprehensive understanding of various business contexts, which fosters ongoing enhancements in performance. Functioning natively across diverse workflows and data platforms, AI Agents promote complete automation, thereby increasing team productivity by coordinating workflows, integrations, and actions within the organization. Companies have the option to implement pre-existing AI agents or create personalized ones to meet their unique requirements, all while operating smoothly on the Now Platform. This seamless integration not only streamlines processes but also enables employees to devote their attention to more strategic initiatives by relieving them of mundane tasks, ultimately driving innovation and growth within the organization. As a result, the implementation of AI Agents represents a significant step towards transforming workplace efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

3CLogic No 
AI Skills Navigator Yes 
Azure AI Bot Service Yes 
Conspecta Yes 
GPT-5.1 Thinking Yes 
GPT-5.2 Yes 
GPT-5.2 Instant Yes 
GPT-5.4 Yes 
GPT-5.4 Pro Yes 
GPT-5.5 Pro Yes 
GPT-5.6 Luna Yes 
GPT-5.6 Terra Yes 
GPT-6 Sol Yes 
GPT‑5.4 Thinking Yes 
Microsoft 365 Copilot Analyst Yes 
Microsoft Power BI Yes 
Microsoft Power Platform Yes 
ServiceNow No 
Tines 3B No 
Zenity Yes 

Integrations

3CLogic Yes 
AI Skills Navigator No 
Azure AI Bot Service No 
Conspecta No 
GPT-5.1 Thinking No 
GPT-5.2 No 
GPT-5.2 Instant No 
GPT-5.4 No 
GPT-5.4 Pro No 
GPT-5.5 Pro No 
GPT-5.6 Luna No 
GPT-5.6 Terra No 
GPT-6 Sol No 
GPT‑5.4 Thinking No 
Microsoft 365 Copilot Analyst No 
Microsoft Power BI No 
Microsoft Power Platform No 
ServiceNow Yes 
Tines 3B Yes 
Zenity No 

Pricing Details

$200 per month
For building your own copilot:
$200 per month/tenant for 25,000 messages. You can purchase additional packs.

For customizing Copilot for Microsoft 365:
Copilot Studio is included in the $30 user license.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

www.microsoft.com/en-us/microsoft-copilot/microsoft-copilot-studio

Vendor Details

Company Name

ServiceNow

Founded

2004

Country

United States

Website

www.servicenow.com/products/ai-agents.html

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Alternatives

Alternatives