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features
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support

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Description

Microsoft has launched Microsoft 365 Copilot Chat, a complimentary AI-powered chat service aimed at boosting productivity in the workplace. Utilizing OpenAI's advanced GPT-4 technology, Copilot Chat enables users to design and implement AI agents for a variety of tasks, including automating workflows and organizing email correspondence. While these AI agents were initially part of the premium Microsoft 365 Copilot subscription, they can now be accessed through the Copilot Chat platform. Users have the opportunity to create personalized agents via Copilot Studio, with a flexible pricing model that includes pay-as-you-go options or consumption packs. The interactions with these agents are quantified in messages, with charges ranging from 1 cent for basic replies to 30 cents for retrieving information from work-related data through the Microsoft Graph. This new offering is intended to introduce companies to AI tools, fostering a greater acceptance of the full Microsoft 365 Copilot suite, which continues to be available for $30 per user each month. Additionally, this move reflects Microsoft's commitment to integrating AI into everyday business operations, potentially transforming how organizations operate in the digital age.

Description

Spring Labs is an innovative AI leader focused on improving efficiency and profitability within the financial services industry by leveraging advanced AI technologies. Their primary offering, Zanko, acts as an AI assistant for financial institutions, optimizing customer support and compliance workflows by automating various tasks, which allows for enhanced self-service options, increased team productivity, and an improved customer experience. The tools within Zanko empower compliance teams to cut down complaint analysis and triage times by an impressive 70% through automated processes like classification, tagging, profiling, and root cause identification. Furthermore, Zanko interprets user questions and converts them into actionable solutions, which boosts the productivity of customer service agents by 50% and fosters reliable self-service through its customer support chat feature, leading to a 30% decrease in routine support inquiries. In this way, Spring Labs continues to drive transformation in the financial services landscape, positioning institutions to better serve their clients effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AI Skills Navigator Yes 
GPT-5.1 Instant Yes 
GPT-5.1 Thinking Yes 
GPT-5.2 Yes 
GPT-5.2 Instant Yes 
GPT-5.2 Pro Yes 
GPT-5.2 Thinking Yes 
GPT-5.4 Pro Yes 
GPT-5.6 Sol Yes 
GPT-5.6 Terra Yes 
GPT-6 Astra Yes 
GPT-6 Luna Yes 
GPT-6 Sol Yes 
GPT‑5.4 Thinking Yes 
Holo4 Yes 
Microsoft 365 Yes 
Microsoft 365 Copilot Yes 
Microsoft 365 Copilot Researcher Yes 
Microsoft Copilot Studio Yes 
Microsoft Edge for Business Yes 

Integrations

AI Skills Navigator No 
GPT-5.1 Instant No 
GPT-5.1 Thinking No 
GPT-5.2 No 
GPT-5.2 Instant No 
GPT-5.2 Pro No 
GPT-5.2 Thinking No 
GPT-5.4 Pro No 
GPT-5.6 Sol No 
GPT-5.6 Terra No 
GPT-6 Astra No 
GPT-6 Luna No 
GPT-6 Sol No 
GPT‑5.4 Thinking No 
Holo4 No 
Microsoft 365 No 
Microsoft 365 Copilot No 
Microsoft 365 Copilot Researcher No 
Microsoft Copilot Studio No 
Microsoft Edge for Business No 

Pricing Details

Free
Free plus consumption costs
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

microsoft.com

Vendor Details

Company Name

Spring Labs

Country

United States

Website

www.springlabs.com

Product Features

Compliance

Archiving & Retention No 
Artificial Intelligence (AI) No 
Audit Management No 
Compliance Tracking No 
Controls Testing No 
Environmental Compliance No 
FDA Compliance No 
HIPAA Compliance No 
ISO Compliance No 
Incident Management No 
OSHA Compliance No 
Risk Management No 
Sarbanes-Oxley Compliance No 
Surveys & Feedback No 
Version Control No 
Workflow / Process Automation No 

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