Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Imagine having a built-in physician for your Mac that identifies minor issues before they escalate into major complications. While disk and system utilities like our renowned TechTool Pro effectively address disk malfunctions and facilitate data recovery after significant failures, wouldn't it be ideal to identify these issues at an earlier stage? What if there existed a solution that perpetually oversees the critical metrics of your system and conducts routine diagnostics to spot minor glitches before they evolve into catastrophic failures? Meet Checkmate, the health monitoring software designed by Micromat. We developed Checkmate to serve as a robust diagnostic tool that seamlessly integrates into your workflow without being a hindrance. The software intelligently aligns with your routine, conducting tests when your computer is not in use. It meticulously records the results and remains unobtrusive, only notifying you when it detects a critical issue. In such cases, it will prompt you with an alert and display the Checkmate dashboard for your review. This proactive approach ensures your computer remains healthy and efficient, allowing you to focus on your tasks without unnecessary interruptions.
Description
Assist end users in consistently submitting flawless tickets, even when their devices are not connected to the internet. Streamline the diagnostic process for technicians by providing detailed, real-time diagnostics that capture the precise moment an issue occurs, accompanied by a slideshow illustrating the sequence of events leading to the problem before the ticket is submitted—this is particularly beneficial for addressing sporadic and hard-to-recreate issues. Additionally, boost sales with the optional customizable Helpdesk Button, which offers immediate assistance at the simple push of a button, ensuring users can reach out for help effortlessly and efficiently.
API Access
Has API
No
API Access
Has API
No
Pricing Details
$53 one-time payment
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Micromat
Country
United States
Website
www.micromat.com/products/checkmate/
Vendor Details
Company Name
Tier2 Technologies
Founded
2018
Country
United States
Website
tier2.tech
Product Features
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No