Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Imagine having a built-in physician for your Mac that identifies minor issues before they escalate into major complications. While disk and system utilities like our renowned TechTool Pro effectively address disk malfunctions and facilitate data recovery after significant failures, wouldn't it be ideal to identify these issues at an earlier stage? What if there existed a solution that perpetually oversees the critical metrics of your system and conducts routine diagnostics to spot minor glitches before they evolve into catastrophic failures? Meet Checkmate, the health monitoring software designed by Micromat. We developed Checkmate to serve as a robust diagnostic tool that seamlessly integrates into your workflow without being a hindrance. The software intelligently aligns with your routine, conducting tests when your computer is not in use. It meticulously records the results and remains unobtrusive, only notifying you when it detects a critical issue. In such cases, it will prompt you with an alert and display the Checkmate dashboard for your review. This proactive approach ensures your computer remains healthy and efficient, allowing you to focus on your tasks without unnecessary interruptions.

Description

Assist end users in consistently submitting flawless tickets, even when their devices are not connected to the internet. Streamline the diagnostic process for technicians by providing detailed, real-time diagnostics that capture the precise moment an issue occurs, accompanied by a slideshow illustrating the sequence of events leading to the problem before the ticket is submitted—this is particularly beneficial for addressing sporadic and hard-to-recreate issues. Additionally, boost sales with the optional customizable Helpdesk Button, which offers immediate assistance at the simple push of a button, ensuring users can reach out for help effortlessly and efficiently.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

SpotOn Yes 
Syncro No 

Integrations

SpotOn No 
Syncro Yes 

Pricing Details

$53 one-time payment
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Micromat

Country

United States

Website

www.micromat.com/products/checkmate/

Vendor Details

Company Name

Tier2 Technologies

Founded

2018

Country

United States

Website

tier2.tech

Product Features

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

Alternatives

Alternatives

Vorex Reviews

Vorex

Kaseya
Checkmate Reviews

Checkmate

ItsaCheckmate
HESK Reviews

HESK

Klemen Stirn