Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Microcat CRM, which was previously known as FieldForce, is an effective customer relationship management tool designed specifically for the wholesale parts sector, aimed at boosting sales. This web-based CRM seamlessly integrates the entire sales network, linking OEMs with wholesale clients. By consolidating all essential functionalities into a single comprehensive platform, Microcat CRM enables automotive dealers and OEMs to enhance their sales of authentic parts. Its user-friendly interface and robust features streamline the selling process, making it easier for businesses to thrive in a competitive market.
Description
Join a diverse range of top retailers, franchises, and wholesalers who are opting for our acclaimed solutions to enhance their online and in-store sales. Elevate customer satisfaction and optimize your operational workflows with our SaaS click & collect BOPIS tool. Gain access to exclusive, real-time insights into customer demand for products across your entire retail network. Discover what items customers are seeking online and subsequently purchasing in physical stores. Identify immediate sales loss opportunities at both the product and store levels. Strategically plan your store and seasonal product offerings throughout your network. Designed specifically for retailers, franchises, and wholesalers, our platform aims to improve customer interactions while maximizing your inventory. Process orders directly from your store network to ensure quicker deliveries and lower shipping expenses. Drive in-store traffic from eager shoppers and benefit from real-time reporting on customer demand. This comprehensive approach allows businesses to adapt to changing market conditions and customer preferences seamlessly.
API Access
Has API
No
API Access
Has API
No
Integrations
Acumen
No
BigCommerce
No
Cin7 Inventory Management
No
Erply
No
Google Cloud Platform
No
Harmony
No
Heartland Retail
No
IBM WebSphere Commerce
No
KWI Unified Commerce Platform
No
Magento
No
Integrations
Acumen
Yes
BigCommerce
Yes
Cin7 Inventory Management
Yes
Erply
Yes
Google Cloud Platform
Yes
Harmony
Yes
Heartland Retail
Yes
IBM WebSphere Commerce
Yes
KWI Unified Commerce Platform
Yes
Magento
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Infomedia
Founded
2012
Country
Australia
Website
www.infomedia.com.au/parts/crm/
Vendor Details
Company Name
stockinstore
Founded
2015
Country
Australia
Website
www.stockinstore.com
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
Multi-Channel eCommerce
Catalog Management
No
Channel Management
No
Data Synchronization
No
Email Marketing
No
Inventory Management
No
Marketplace Integration
No
Mobile Commerce
No
Order Management
No
Promotions Management
No
Returns Management
No
SEO Management
No
Shopping Cart
No
Social Commerce
No